"Your Graphics Processor Is Incompatible", I'm using NVIDIA® GeForce RTX™ 4050, hp omen 16-wd0770TX

[Noob_Aloo0284]

Hi all

 My GPU is NVIDIA® GeForce RTX™ 4050 and my laptop is HP OMEN 16-wd0770TX, still i am seeing this "Your Graphics Processor Is Incompatible" when opening photoshop. i think my PC is more than capable for GPU compatibility.

"Your Graphics Processor Is Incompatible" this is the popup i am seeing while opening(i will attach screenshot )

I am on Windows 11 with DX12.

i have checked the driver update in  device manager it is up to date and then i have updated my whole PC  in settings also i have set photoshop.exe to high performance in graphic usages also updated my graphic driver to latest in th NVIDIA app. soo yeah

the version of the photoshop is 25.9 (yes not updated but i didn't think this should cause a problem because this started from last week not from may 22(version release date))

the plaform is windows 11 with latest version and updates

 and the rest i have told what i am facing sooo.......

Can you help me fix this !!

Thanks all

[jane-e]

@Noob_Aloo0284 

Does your computer and graphics card meet or exceed the system requirements?

System Requirements

https://helpx.adobe.com/photoshop/system-requirements.html

FAQs

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Did anything change on your computer when it stopped working a week ago?

Jane

[Noob_Aloo0284]

Yes it meet the system requirments and yes blender also stopped working

[Peru Bob]

Try updating or rolling back your graphics driver directly from the NVIDIA site.  Do a clean installation of the latest Studio Driver (NOT the Game Driver).

[Noob_Aloo0284]

Yeah did this tooo.

[D Fosse]

Please post the full Help > System Info from Photoshop.

That GPU should work just fine, so there's something in the configuration that throws it off. It's not actually "incompatible" - it's not recognized or found at all.

[Noob_Aloo0284]

here is the file

[davescm]

Make sure the NVidia high performance driver is set for Photoshop and sniffer.exe (which is the part of the app that detects the GPU).

You may need to disable any integrated graphics

Dave

[Noob_Aloo0284]

Already done this.