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miguelmoleiro
miguelmoleiro
Participant
April 7, 2025
Answered

"Your graphics processor is incompatible"

  • April 7, 2025
  • 2 replies
  • 274 views

Hi, 

I'm have a late 2022 Macbook 14 M3 Pro using teh lastest macOS Sequoia, and starting Adobe app like Photoshop, Illustrator etc it's giving me "Your graphics processor is incompatible".

Anybody know if it is software or hardware issue?

Thanks.


Correct answer miguelmoleiro

Hi D Fosse, no - it was running in native. 
Apparently resetting the preferences solved it.
Thanks.

2 replies

miguelmoleiro
miguelmoleiroAuthorCorrect answer
Participant
April 9, 2025

Hi D Fosse, no - it was running in native. 
Apparently resetting the preferences solved it.
Thanks.

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
April 7, 2025

Is it running under Rosetta emulation? It should run in native Silicon code. I've seen this causing problems in similar cases.

 

If that's not it, reset preferences/reinstall (I'd do both). Photoshop isn't detecting any GPU at all here. An M3 is normally fully supported.

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