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May 4, 2023
Question

Raw does not open

  • May 4, 2023
  • 1 reply
  • 383 views
 
I open a RAW file in Photoshop, but nothing appears in the program, nor does it allow me to click on anything else as if a conversation window were open. Is anyone going through this?
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1 reply

Ranjisha Sengupta
Legend
May 4, 2023

Hi @alexandre2973648458as 

 

Thanks for reaching out.

Which version of Photoshop are you using? What is the file format? 

Try the following:

1. Go to Preferences >Camera Raw in Photoshop and uncheck "Use Graphics Processor."

If that does not resolve the problem :

2. In Photoshop, go to Preferences > General > Reset Preferences on Quit, then close and restart Photoshop.

After that, you may need to uncheck Preferences > Camera Raw again - use graphics processor.

 

Let us know if that helps.

 

Best,

Ranjisha