Raw does not open

Question

I open a RAW file in Photoshop, but nothing appears in the program, nor does it allow me to click on anything else as if a conversation window were open. Is anyone going through this?

Ranjisha Sengupta · Answer

Hi @alexandre2973648458as

Thanks for reaching out.

Which version of Photoshop are you using? What is the file format?

Try the following:

1. Go to Preferences >Camera Raw in Photoshop and uncheck "Use Graphics Processor."

If that does not resolve the problem :

2. In Photoshop, go to Preferences > General > Reset Preferences on Quit, then close and restart Photoshop.

After that, you may need to uncheck Preferences > Camera Raw again - use graphics processor.

Let us know if that helps.

Best,

Ranjisha

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