Re: Custom settings not saving

Forum|Forum|4 years ago
January 12, 2022
3 replies
2721 views

I'm having the sme issue. Mine liscence is paid for by the Military and I download the software. We just recently got the new software and I can't save any preferences. It's not fron the cloud so I can't check for permissions there.

This topic has been closed for replies.

PECourtejoie

Community Expert

"I can't save any preferences"

@vagraphix do you get an error message, or do they just not register once you reboot?

V

vagraphixAuthor

Participant

I havbe a stand alone version of Photohop because we are not allowed to use the cloud subscription where I work.

Everytime I start PhotoShop all of my preferences are gone and I have to reset them all. Using Windows 10.

davescm

Community Expert

"I havbe a stand alone version of Photohop because we are not allowed to use the cloud subscription where I work."

Can you explain what you mean by a standalone version of Photoshop? Photoshop is only sold as part of a CC subscription.

Dave

V

vagraphixAuthor

Participant

The Air Force pays for the liscences for thoses of us on base that are authorized to use it.

We then have to download it from Gunter AFB - AFCEDS - Air Force Center for Electronic Distribution of Systems.

This option isn't available for the general public.

jane-e

Community Expert

@vagraphix

Because your license is from work, you need to check with you IT department to find out why you don't have permissions to save to the Preset folder. They will have to change the permissions for you.

Jane

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