Re: Logitech Craft Keyboard Crown functionality

Forum|Forum|2 years ago
April 18, 2023
3 replies
3182 views

Got keyboard today. Contectual not working in Photoshop.
Support also could not helped me.

In illustrator all is working it is just in Photoshop.
I have latest:
Photoshop 24.3.0
Logi Options latest -10.00.75
M1 macbook air with cinema display - Ventura 13.1

Imstalled prifiles unninstaled, resterted photoshop, even computer.. nothing helps. Contextual is not working in photoshop. When in logi options app switching from contextual to zoom, then zoom is working using crown..

I boutht keyboird for using it contextualy ... Any help?

This topic has been closed for replies.

J

john31378815rpuj

Participant

Hello,

Still no news? Facing the same issue... gosh.

I'll also send a request to their client service...

L

LiepinshAuthor

Participating Frequently

They got software update. But nothing changed.. even more they removed craft keyboard from store u can not find it anymore

J

john31378815rpuj

Participant

I guess they will migrate the devices to their new Options+ software. But meanwhile the craft is still not supported...

https://www.logitech.com/en-in/software/logi-options-plus.html#supported-devices

"We will keep adding more devices to Logi Options+. So if your device is not supported yet, please stay tuned. You can use your device in Logitech Options until then."

M

michael_strachan99

Participant

Hi, i just wondered if you had received a fix for this issue from Logi, as i have thr same problem..

I have just moved my creative Cloud and Lightroom to a new Macbook Pro M2 Max and Lightroom and Photoshop are amazing on my new computer. I am running the latest versions of Lightroom and Photoshop. However, my Craft keyboard has issues with Photoshop not recognising the Crown (even after following the 'fix' of removing the Photoshop profile, with Photoshop not running). Lighteroom works fine with the Crown in contextual mode, but nothing seems to fix the Photoshop Crown issue.

Thanks

Michael.

L

LiepinshAuthor

Participating Frequently

Still nothing no any update of logitec soft support is silent not helping .. keyboard are collecting dust right now.. crown working in Illustratot but for photoshop contextual mode - NOOOOT..

M

michael_strachan99

Participant

Thanks for replying.

It's very dissapointing that a Logitech Craft keyboard, which costs as much as this device does and states Adobe Photoshop compatability with the CRAFT Crown, won't in fact work with the keyboard's Crown in Photoshop - it was a major factor in buying the keyboard for me too.

COME ON LOGI - GET THIS SORTED!

I'm going to reach out to Logi, via their support and log it as an issue, just so their helpdesk has visibility of this issue - I mean, the latest Macbook Pro, with the latest Adobe Photoshop installed - isn't supported by the Logi Keyboard, that is marketed (by Logi) as being compatible...

Thanks again...