Skip to main content
Participant
April 19, 2021
Question

Recognize CPU

  • April 19, 2021
  • 1 reply
  • 1274 views

Photoshop does not recognize the CPU in my computer. I have uninstalled and again installed Photoshop CC. That did not help. 

 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
April 19, 2021

Do you mean GPU?

What error message are you getting?

What is your computer specs - OS, RAM, HD space, GPU/graphics cards, etc.

Participant
April 28, 2021

Yes, I meant GPU. The message I got, was: Photoshop does not recognize your GPU. In the meantime, I have read that it helps to remove the last update. That is what I did. I now use the version 22.3 and that solved the problem. 

But I hope, that in the near future I will be able to use the latest version. 

And I hope, Adobe can fix this problem, because I read in the internet that this seems to be a problem for more users.

Thank you for your answer.

Kevin Stohlmeyer
Community Expert
Community Expert
May 14, 2021

Thank you for this answer. I will contact my computershop, to see what could be a solution.

I think, your advice would be, to replace the graphics card. Or are there other solutions?

I would appreciate it, if you could give me a good advice. 


You can start with replacing the graphics card. If you are looking at upgrades - Id check all specs against minimum/optimal requirements and do it all at once.