Recognize CPU

Forum|Forum|4 years ago
April 19, 2021
1 reply
1274 views

Photoshop does not recognize the CPU in my computer. I have uninstalled and again installed Photoshop CC. That did not help.

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

Do you mean GPU?

What error message are you getting?

What is your computer specs - OS, RAM, HD space, GPU/graphics cards, etc.

A

antonv35898179Author

Participant

Yes, I meant GPU. The message I got, was: Photoshop does not recognize your GPU. In the meantime, I have read that it helps to remove the last update. That is what I did. I now use the version 22.3 and that solved the problem.

But I hope, that in the near future I will be able to use the latest version.

And I hope, Adobe can fix this problem, because I read in the internet that this seems to be a problem for more users.

Thank you for your answer.

Kevin Stohlmeyer

Community Expert

Thank you for this answer. I will contact my computershop, to see what could be a solution.

I think, your advice would be, to replace the graphics card. Or are there other solutions?

I would appreciate it, if you could give me a good advice.

You can start with replacing the graphics card. If you are looking at upgrades - Id check all specs against minimum/optimal requirements and do it all at once.

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