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rob5FD6
Participant
January 15, 2022
Question

Recovering Lost Photoshop files

  • January 15, 2022
  • 1 reply
  • 189 views

Hi All, 

I have had issues with Photoshop / creative cloud not syncing for some time now when I save to could. however the files were saving locally when I chose to save to cloud and I can open them and edit etc.

 

Recently, When I open photoshop, all my files are missing!

I can see the files are still stored locally on my hard drive here:

Macintosh HD - Users - robcrouch - library - application support - adobe - coresync - cloudnative - DCX - 69fad55171c7407595e62fb6dc9d6ea0 - 1 - va - blob

 

Within that folder I see 53gb worth of the files that are missing but obviously I am unable to make sense of them. Can anyone help as to why photoshp is no longer showing them in my files and how I can access them?

 

 

Many thanks

 

 

This topic has been closed for replies.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 16, 2022

@rob5FD6 

Typically Mac users store files in folders inside of Documents. Are you saying you've been saving them with the system files in a library? Maybe I'm not understanding?

 

Jane

R
rob5FD6Author
Participant
January 16, 2022

No I think you have misunderstood.  I am saving them "to the cloud" although the sync isnt working. but the files are stored locally and that is the location adobe chooses to store them locally.

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
January 16, 2022

"I am saving to the cloud"

"The files are stored locally"

 

So which one is it? Or both?

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