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Recurring OpenGL errors

Participant ,
Jul 04, 2018 Jul 04, 2018

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Greetings.

Error messages have recently appeared and continue to do so frequently. As this is a new problem, I'm not quite sure what to make of it. PS appears to be working as it should despite the messages.

OpenGL error.JPG

My preferences:

PShop prefs.JPG

System info from PS:

Adobe Photoshop Version: 19.1.5 20180604.r.346 2018/06/04: 1175273  x64

Number of Launches: 239

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 4200 MHz

Built-in memory: 65491 MB

Free memory: 36002 MB

Memory available to Photoshop: 60003 MB

Memory used by Photoshop: 60 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1440, right=2560

Display: 2

Display Bounds: top=0, left=-1440, bottom=900, right=0

Display: 3

Display Bounds: top=0, left=2560, bottom=1440, right=5120

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=8192

glgpu[0].GLName="NVIDIA GeForce GTX 1080"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="23.21.13.8813"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

glgpu[0].GLRendererID=7040

As you can see, I have 64gb of RAM and although PS states it's using 60%, the system reports PS using only 20%. Also, you will note each 1080 has 8gb of RAM.

The error occurs as I open and close DNG RAW files using Adobe Camera Raw 10.4. Moving  the image into PS does not create an error.

As I stated, I don't know if this is a significant problem as the functionality of PS and Camera Raw seems to be normal.

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Community Expert ,
Jul 05, 2018 Jul 05, 2018

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If your ACR performance preferences is set to use your GPU try turning the option off it may be a driver problem.

JJMack

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Participant ,
Jul 05, 2018 Jul 05, 2018

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After seeing your reply I checked the nVidia driver status (which I should have previously done). Although GeForce Experience plainly showed I had auto-update enabled, the installed driver was from Oct 2017. I updated to the latest driver thinking that I had found the solution, but am still getting the error.

I'll disable the graphics processor and see what happens and report back.

Thanks

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Participant ,
Jul 10, 2018 Jul 10, 2018

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(Apologies. I marked a correct answer in error.)

Even with GPU performance unchecked/off, I still receive the error. It doesn't seem to be affecting the performance of PS or Camera RAW 10.4, but the error is there nonetheless.

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