Red screen of death in photoshop

Forum|Forum|4 years ago
May 24, 2021
2 replies
1686 views

Today my photoshop is showing the entire window as red, when I go to interact with canvas it flashes briefly to white then back to full read. quick mask is not on, i uninstalled and reinstalled.

what gives?

This topic has been closed for replies.

War Unicorn

Community Expert

If you disable GPU acceleration (Ctrl/Cmd + K on your keyboard > Performance > Graphics Processor Settings), does it continue to happen? I'm guessing GPU driver issues. Try updating or a reinstall of the GPU drivers (I don't even know if that's possible on a Mac) if that's the case.

D

din5C5DAuthor

Participant

Thank you War Uniocorn!

Disabling the GPU worked! (hopefully doesn't affect performance too much)

For future reference/debugging I'd like to add

I am using a late 2014 retina imac 5k 4gb vram 32gb ram

War Unicorn

Community Expert

I know that, beginning with 22.x onward, requirements for Photoshop have increased but my guess is that Apple simply may not have updated the GPU driver for that particular model. See more here:

https://helpx.adobe.com/photoshop/system-requirements.html

D

din5C5DAuthor

Participant

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