Remove background not working

[juhoh16939234]

I'm having trouble using the "remove background" or "select subject" tool in Photoshop 23.1.1 using the new Macbook Pro 16" M1 model. 

When I click "remove background" it will do horrible job and leaving the object full of gradient mask and mess. When I try this with my old iMac, it works correctly. Is there something I'm missing here? Can I somehow adjust this feature? 

[Ged_Traynor]

Hi

Try running Photoshop under Rosetta

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

[debbiei92824745]

I'm having the same trouble.  Did you ever get an answer?

Thanks

[Trevor.Dennis]

Debbie, are you also using a Mac, and if yes, which OS version?

[debbiei92824745]

Yes, I'm on an IMac.  Where do I find which version I'm using?

[debbiei92824745]

It's 12.1 Montery

[debbiei92824745]

It's working on my Mac Laptop but not on my desktop. Thanks, I could really use some help.

[debbiei92824745]

HI Dennis,

Can you help me with this?