Remove Background problem

Forum|Forum|1 year ago
August 28, 2024
3 replies
3653 views

Hello everyone,

I am the coach of a soccer team. We took photos at the start of the season - I used the “AI” option to remove the background from some of the posters, for example. This always worked perfectly - now, after reinstallation, unfortunately no longer.

I've attached a picture of what it looks like before and what PS cuts out.

I also think the green areas are clearly identifiable and, as I said, it has always worked smoothly with exactly these images. Can anyone help me here?

KR
Julian

Julian

Windows

R

Rmaccc

Participant

Honestly, I cannot believe it's 2025 and Adobe Photoshop still struggles to remove a background. Any basic editor can do this now, so why does Photoshop struggle with the most basic task? All I need is to remove a white background from a simple logo (the logo is blue, the background is white), this is really not a complicated thing. I'm having to resort to Remove.bg just to do this, even though I have supposedly one of the most powerful photo/graphics editors at my disposal. It's honestly ridiculous, and I'm giving up on Adobe tools as they all seem to be falling miles behind the competition.

R

Rmaccc

Participant

And I should add... yes, I appreciate the technology and programming that goes into this. But I'm not referring to a complex background removal here, it's just a logo on a white background. As I mentioned, there are drag and drop services that have been around for several years now with this functionality, yet Photoshop still fails.

Adobe adds all of this AI nonsense to their software but doesn't even fix the functionality that people really need and use it for. Same goes for Premiere Pro, its a buggy mess. Most free downloadable video editor apps (Capcut, Lightcut) work better these days, and arguably offer better functionality.

Adobe... what are you doing?!

End of rant.

J

JuxhineAuthor

Participating Frequently

Thank you very much! That helps for a quick resolve. But I really want the function delete background in PS to work again.

Myra Ferguson

Community Expert

I'm not seeing any reports of known issues with removing the background.

You might check that your computer meets the minimum system requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

Because you noticed Remove Background not working after a new install of Photoshop, it sounds like it could be an installation issue. Try uninstalling Photoshop and then reinstalling it.

If the background removal still doesn't work, then you might try using the Adobe Creative Cloud Cleander Tool and then reinstalling:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Myra Ferguson

Community Expert

Using the Remove Background Quick Action in the Properties panel (Window > Properties) on the unlocked layer, this is what I got in Photoshop 25.11.0: