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remove tool

New Here ,
Oct 22, 2024 Oct 22, 2024

Hello

In photoshop 25 I try to remove the wires, but it doesn't work,

original:

MaxBient_0-1729604631710.png

 

 

after "removal wires and cables"

MaxBient_2-1729604631568.png

 

and the same in every photo 😞

What could be the problem?

Thank you

 
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Windows
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Adobe
Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

Hi there,

 

Thank you for reporting this issue, and we're sorry for the trouble caused you. Have you tried using remove tool on a different image for the same? To me, it looks like the details of wire are not so clear. Do you mind if you could share the same image with us, and we can try removing the wires at our end? Also, just to make sure you are using the right workflow, take a look at the following article and check all the steps: https://adobe.ly/3AnZJSC

 

Let us know how it goes.

Thanks,

Mohit

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Adobe Employee ,
Nov 05, 2024 Nov 05, 2024
LATEST

Hi @MaxBi ent 
We would love to know your system info so we can understand why this is happening. (Help > System Info: Copy. Then paste into this chat).
Setting to "More Stable" for the tool should fix it: Go to Preferences > Image Processing... Choose "More Stable" for Remove Tool Processing. RESTART Photoshop (Photoshop > Quit Photoshop, then relaunch).

Thank you!

 

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