Removing checkerboard from transparency

Community Beginner ,
Jan 26, 2017 Jan 26, 2017

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I am working with a stock eps file - artwork on a transparent background. I have not been able to get rid of the checkerboard effect, even after selecting 'none' in the Transparency and Gamut preferences. It doesn't disappear either when I flatten the image and save it in other formats. I'm using the latest PS version on the latest Mac Sierra OS.

Any suggestions please?

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Adobe Community Professional , Jan 26, 2017 Jan 26, 2017
I'd suggest contacting Shutterstock and get them to sort it out -- what you got was not vector. I even tried opening it in Illustrator, and all I got was a file with an embedded raster image.I noticed that the image had an option for jpg on the purchase page, but even if that was what you wound up with, it should not have had the transparency checkerboard as part of the image.

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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The checkerboard denotes a transparent layer on PSD files.  It does not show on JPGs or printed pages.  It's merely a visual reference.   If it bothers you so much, fill that layer with a solid background color.

Note: When creating new documents in Photoshop, you can specify the background contents (black, white, transparent, etc...)  See screenshot.

Nancy

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 26, 2017 Jan 26, 2017

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The artwork appears to be embedded with the checkerboard. If I fill the layer, the artwork disappears too. I have tried saving it in numerous formats but the checkerboard remains. I've not encountered this problem before.

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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EPS is a file format formerly used quite a bit in Illustrator.  But honestly, it's obsolete now.  Owing to it's many limitations, I have not personally used EPS files for many years.  

EPS – the Zombie among file formats

Nancy

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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The only conclusion I can draw (since you say it doesn't disappear when you flatten the file) is that it looks like transparency, but is actually grey and white squares on the art - like a screen shot of a transparent image. 

At 100% view, they look the same, but enlarge to 300%, and on the screen shot the squares get larger.

Screenshot 2017-01-26 13.29.47.png

Screenshot 2017-01-26 13.23.52.png

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Community Beginner ,
Jan 26, 2017 Jan 26, 2017

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I tried that and they appear to stay the same size. It's as if the checkerboard is part of the artwork!

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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Since it is a purchased file, you should not share a public link to it, but if you would like to email me with a dropbox (or similar) link to the original file, I can look at it, and then discard it afterwards. There is an email link in my profile.

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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I took a look at your file. The checkerboard is part of the artwork on the file you sent. The shutterstock listing for the image claims that it is a vector, but it definitely opens as raster, with grey and white squares. Are you working with the preview image, or the final purchased download?

I double-clicked on the background layer - selected all and moved it. You can see here your image (with the gray squares selected) and the real transparency grid.

Screenshot 2017-01-26 14.33.06.png

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Community Beginner ,
Jan 26, 2017 Jan 26, 2017

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Thanks for that, I thought I was doing something wrong. It is a full purchase of a vector graphic.

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Adobe Community Professional ,
Jan 26, 2017 Jan 26, 2017

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I'd suggest contacting Shutterstock and get them to sort it out -- what you got was not vector. I even tried opening it in Illustrator, and all I got was a file with an embedded raster image.

I noticed that the image had an option for jpg on the purchase page, but even if that was what you wound up with, it should not have had the transparency checkerboard as part of the image.

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Community Beginner ,
Jan 26, 2017 Jan 26, 2017

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I looked at the jpg too. It also has the checkerboard background so I shall definitely be on tho them about it. Thanks again for your help.

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New Here ,
Mar 03, 2018 Mar 03, 2018

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I have the same problem but can't figure out how to separate the layers to do what you said.  It is a logo I created in PowerPoint and exported as a png.  On Android platforms it has a black square background around the circle wherever the checkerboard shows on the screenshot below.  On IOS platforms (which I use) it looks fine. I am a total neophyte to Adobe Photoshop Elements and don't even know where to begin! Do you want me to send you a Dropbox link to the original?  The wave was common usage from Pixabay, I did the rest.

Screen Shot 2018-03-03 at 1.11.21 PM.png

If I just "attach" my saved png to this email, it looks like this:

Sea Change SM white March 1 .png

I also have a larger version of the same logo but am not attaching it now until you advise me.  Thank you!!

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New Here ,
Dec 07, 2017 Dec 07, 2017

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Here is what they don't tell you--- Ive been trying to figure out for 2 days.

You can't drag in the Shutterstock image directly to Illustrator.  It makes it a pdf or jpg and not useable.  In Illustrator - go to OPEN and open the file off your desktop.  When it opens it will show all the layers and you can kill the checkerboard.    Hope someone can benefit from this.

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New Here ,
May 03, 2019 May 03, 2019

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You are a a life saver ♥

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New Here ,
Nov 05, 2019 Nov 05, 2019

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Thanks a lot for sharing this, saved me too !

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Community Beginner ,
Nov 10, 2019 Nov 10, 2019

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wendyf17234318 you are a lifesaver!! Thanbk you for tthe simple solution!

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New Here ,
Apr 22, 2022 Apr 22, 2022

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I load the eps file into photoshop and no layers. So does that mean the file is foobar'd?

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Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

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@Rod241594641ysk wrote:

I load the eps file into photoshop and no layers. So does that mean the file is foobar'd?


 

It means you didn't open the vector EPS file in a vector application. Open it in Illustrator and you will see the layers, then bring it into Photoshop if you want to rasterize it.

 

Jane

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