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focused_vibrancy15A8
focused_vibrancy15A8
Participant
December 11, 2016
Answered

Reset Photoshop CS 6

  • December 11, 2016
  • 5 replies
  • 2177 views

Hi,

i have Photoshop CS 6 running on my mac. when starting the programm, i get shown some registers with old images... I did the following steps yet, trying to reset to defaults.

Preferences in Photoshop

The problem is still not fixed.

What else i can do to fix the issue?

Thanks a Lot

Best Regards

Sally

http:// lemontrend.com

This topic has been closed for replies.
Correct answer c.pfaffenbichler

I wonder if the »old images« might be Photoshop’s back-ups (that did not get removed from the »PSAutoRecover«-Folder) or if some OS setting is involved.

5 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
December 12, 2016

CS6 has no guarantee of running on El Cap or newer.

You may have upgraded your OS past the point of compatibility.

My only suggestion would be to uninstall and reinstall, but again no guarantees this would fix your issue.

focused_vibrancy15A8
focused_vibrancy15A8Author
Participant
December 12, 2016

ok, will explain it. When i open Photoshop, automaticly opens 10 Registers with old Images. So when i close this registers, and end Photoshop, the next time when starting Photoshop this registers with the old Images open again.

Sally

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
December 12, 2016

What OS are you running?

focused_vibrancy15A8
focused_vibrancy15A8Author
Participant
December 12, 2016

MacOs Sierra

focused_vibrancy15A8
focused_vibrancy15A8Author
Participant
December 12, 2016

Hello,

i deinstalled / installed the complete CS Suite new, same result after.. Is there some cache Folder, or as mentioned by c.pfadfenbichler, where is the PS AutoRecover located in Mac Os?

Thanks a Lot

Regards

Sally

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
December 12, 2016

Sally, we have no idea what your problem is because you have not explained what is happening.  You need to give us MUCH more detail.

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
December 12, 2016

Hi Sally.  I am not entirely understanding your question.  If resetting Preferences does not fix your issue, could you describe it in more detail please? 

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    December 12, 2016

    I wonder if the »old images« might be Photoshop’s back-ups (that did not get removed from the »PSAutoRecover«-Folder) or if some OS setting is involved.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    December 12, 2016

    What have you done for trouble-shooting apart from restoring Preferences?

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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