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New Participant
November 5, 2019
Question

Rich tool tips

  • November 5, 2019
  • 1 reply
  • 749 views

When I'm hovering over the tools, its giving me the 'how to' video for the magic wand tool, for every single tool. This is on a friend's machine who is learning photoshop. I know how to turn these tips off in preferences, however it would be useful for him to have the correct tips for each tool. This is on windows. 

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1 reply

November 5, 2019

Hi

Just tested with Rich Tooltips enabled and the video changes for each tool I select on Photoshop CC 2020, what version is your friend using, you could try resetting PS preferences

New Participant
November 29, 2019

Thanks Ged, I tried resetting the preferences, but no luck.

 

I've since found out he's not on the cloud, so I'm wondering if this is the issue. However he doesn't want to be on the cloud, so I can't test if this is the issue. When I open up photoshop on his machine, it correctly identifies the first tool I click on, and then after that point, it identifies all the other tools as that first tool. 

Bojan Živković11378569
Community Expert
November 29, 2019

"he's not on the cloud"

What you mean by he is not in the cloud? Is your friend using some older version before Creative Cloud or something else is in question?