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Erna28926716svr1
Participant
March 17, 2023
Question

Rotating colour wheel

  • March 17, 2023
  • 2 replies
  • 901 views

Hi there. 

New user here

I found that my curser is turning into a small rotating colour wheel.

please advise me on what this is and how it works.

Greetings

Erna

This topic has been closed for replies.

2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
March 17, 2023

If the screenshot doesn’t show the cursor try making a screen recording with Quick Time Player. 

 

Can you still work despite the cursor-appearance? 

    E
    Erna28926716svr1Author
    Participant
    March 20, 2023

    no, the PS workspace is just frozen. I normally just shut down all apps and restart my laptop. It seems that the software is just hanging. I did not experience this in Illustrator so far. 

     

     

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 20, 2023

    Can’t you just force quit Photoshop (cmd-alt-esc)? 

     

    What have you done for all-purpose trouble-shooting so far? 

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/using/preferences.html

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

      M
      Community Expert
      Mariam HovhannesyanCommunity Expert
      Community Expert
      March 17, 2023

      Can you send a screenshot of your cursor when it's rotating colour wheel, is it looks like this? 

       

       

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