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June 9, 2017
Answered

ruler guides disappear when i drag them

  • June 9, 2017
  • 1 reply
  • 7096 views

i recently started using photoshop cc2017 at work and noticed that some ruler guides disappear when i drag them while others work properly...any ideas why this may be? i have show guides on.

    Correct answer Trevor.Dennis

    You mean the cyan guides rather than rulers? 

    If you drag out a guide while their visibility is turned off (Ctrl ; ) then.  If you use the short cut the 'invisible' guide you just dragged out, should appear for you.  You can adjust a guide's position with the Move tool.

    1 reply

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity ExpertCorrect answer
    Community Expert
    June 9, 2017

    You mean the cyan guides rather than rulers? 

    If you drag out a guide while their visibility is turned off (Ctrl ; ) then.  If you use the short cut the 'invisible' guide you just dragged out, should appear for you.  You can adjust a guide's position with the Move tool.

    Participant
    February 6, 2022

    I’m using Adobe Photoshop Elements vs 19.0 on a MacBook Pro running macOS Monterey vs 12.1. This is a new computer running new software. I’m having the same problem. Guides aren’t visible on my image when I drag them - either when I first drag them into the work space them or move them onto the image - they're only visible when I drop them. I’ve changed the color. Nothing I do helps. Very frustrating, because my previous MacBook and previous Adobe Photoshop Elements software, this feature worked perfectly. View/Guides is checked (on)

    Trevor.Dennis
    Community Expert
    Community Expert
    July 12, 2025

    did you ever get this solved? i am having the same problem!


    @cdl Did you notice that Donna was talking about Photoshop Elements?  If you are also this issue with Elements, then you should ask on that forum, because AFAIK there is only one regular poster on this forum with any experience with Elements.

     

    It feels likely that Elements will also use Ctrl/Cmd ; to toggle Guides visibility, but it could also be Ctrl/Cmd H with toggles visibility for all Extras, (Grid, Guides, marching ants...)

     

    I can't think of anything else that would cause Guides to disappear after dragging them out from the Rulers.