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Same computer, two different sessions, same Adobe account

Forum|Forum|1 year ago
April 26, 2024
2 replies
2623 views

Hi,
I created a second user on my computer for my son, he is only 14 years old and loves and is learning Adobe applications. In the second user session on the computer, the programmes asked me to log in again. But I was afraid that my account would be suspended as a result of the same Adobe autorun being opened in several different places. Does anyone know anything about this? Can the same Adobe account programmes be used in two different sessions on the same computer? After all, it would not be possible to have two sides open at the same time.

Windows

Correct answer davescm

Okay, I just want to make the legally correct inference. Technically, I have two installations on the same computer. Only one of them can be active and running at the same time. Also, I'm not sharing my Adobe account information with anyone, I'm sharing my computer with my son, so there doesn't seem to be a legal issue or a violation of the usage policy.

'......individual plans are for one person only.....' '......I'm sharing my computer with my son....'

There is the violation. The plan is not for use by you and your son (or anyone else), but for you only. For the scenario you describe, i.e. a second person using the application even on the same computer, a second license or team license is required.

Dave

B

Blissful_Palette5FBB

Participant

It's my license and I should be able to do with it what i want, this is stupidity! I have been chasing my tail for an hour because all i get is " you have been logged out ... log back in to access your services."

First of all they should tell you it is a licensing thing instead of making you feel insane clearing cookies etc. trying to figure out what you are doing wrong.

Second of all, its my license and if I want to set up multiple users on my desktop for work/home/school accounts or even a test profile and a default profile they should not stop me from using the software I've overpaid for. I can see having 3 or more active sessions simultaneously being a problem. Someone may be gaming the system, but for those of us who aren't being shady and just want our software to work with one instance at a time it should be possible. I currently can't figure out how to change it from the user account I installed it on originally to the one I actually need it on. I never thought that their licensing would be so obtuse that it was Microsoft account based...

I have deactivated the device, cleared all cookies, cleared all log in sessions and I still get the (cursing removed) error that tells me nothing. Adobe needs to chill a bit or they are going to lose customers from the price gouging, non ownership, difficulty of use, etc. I don't need the AI (cursing removed). I just need software that works and preferably without 20 min of updates and installs every time I power up to use it.

jane-e

Community Expert

It's my license and I should be able to do with it what i want,

Second of all, its my license and if I want to set up multiple users on my desktop for work/home/school accounts or even a test profile and a default profile they should not stop me from using the software
By @Blissful_Palette5FBB

Please read the legal terms:

https://www.adobe.com/legal/terms.html

You might wish to consult with your lawyer as to what it means to have a license to use software. Hint: you can't just make up your own rules; you need to abide by the licensing terms.

Jane

B

Blissful_Palette5FBB

Participant

That is what i'm saying their terms ARE the problem.

Ged_Traynor

Community Expert

@GrafiQer your Adobe Creative Cloud account is for single use only and cannot be shared with other users, each individual must have their own Adobe subscription

https://helpx.adobe.com/manage-account/using/policy-account-sharing.html

GrafiQerAuthor

Known Participant

Thank you, Traynor. May health be with you.

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