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Participant
July 28, 2025
Question

Samsung book 5 pro 360 Laggy and horrible in Photoshop

  • July 28, 2025
  • 2 replies
  • 186 views

I just bought the new samsung book 5 pro 360 with the ultra 7 and intel arc graphics for using photoshop. it has 16 gb of ram and let me tell you, it runs like a turtle. this laptop cost almost 2 grand so I feel like it should be able to use Photoshop without any issues. I dont even know what is the cause of this, I have tried searching for advice but nothing super helpful comes up. Has anybody else got this laptoip or experienced this. Mike

2 replies

Derek Cross
Community Expert
Community Expert
July 28, 2025

Try resetting the Photoshop Settings, found under the General tab in Preferences, that often sorts issues out. (Restart Photoshop afterwards).

Community Manager
July 28, 2025

Hi @Mike32026071cgq6! Welcome to the community!

Could you share your System Info? You can find it in Photoshop under Help > System Info. Just copy the info to a text file and attach it to your response, or share it with us through Google Drive, WeTransfer, or another file-sharing platform.
Thanks a lot!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*