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Participant
November 4, 2009
Question

Save for Web & Devices Box Greyed Out

  • November 4, 2009
  • 3 replies
  • 42239 views

Hey everyone,

I'm trying to save a Photoshop CS4 file for Web & Devices so I can have Photoshop compile the slices and the CSS so I can hand-design rollovers. Unfortunately, all of a sudden the dialogue box for Save For Web & Devices is greyed out... I've check online, changed color profiles, deleted save for web and devices library files, updated Photoshop, nothing. I've even checked past .psds I've designed that I've saved for Web & Devices and haven't changed since--even the Web & Devices box is greyed out for them. Help! What do I do? I need to do this before Friday. Thank you!

WebsiteInDistress

    This topic has been closed for replies.

    3 replies

    Participant
    January 28, 2011

    Go to your plug-ins folder (Applications > Adobe Photoshop CS4 > Plug-ins > Import-Export)

    If you are missing the "Save for Web.plugin" that is the reason why it is grayed out.

    If you have a friend with CS4, just ask them to email you that plugin file, put it in the "Import-Export" folder. Restart Photoshop after copying the file, open up your working file, and it will work!

    Participant
    June 14, 2011

    Hi

    I'm also having the same problem with the Save for Web & Devices Box Greyed Out.

    I think it's the plugin that's corrupt,  as I've tried deleting preferences and seetings. I can't find the photoshop cd to  reinstall it.

    Has anyone got the MAC CS4 Photoshop "save for web  plugin" (Users/[Username]/Library/Preferences/Adobe/Plugins/Adobe Save for Web CS4/Photoshop/Adobe Save for Web CS4 Prefs) that they could send me.

    Thanks very much

    Abi

    Participant
    February 24, 2010

    I had this same issue, it was after I installed a scanner twain that over

    wrote my import-export plugins.  I pulled a save for web plugin from my photoshop cs3 plugins and whola, it was available again.  Not sure why your plugin went bad, but this might be worth a try

    Mylenium
    Legend
    November 4, 2009

    Check your ducument color depth and mode. It must be 8bit RGB.

    Mylenium

    Inspiring
    November 4, 2009

    SFW will convert to 8bit (and to working RGB space / sRGB?). I wonder if this isn't a custom SFW key command issue. Or even just a PS pref issue. OP doesn't state that he explicitly reset them.

    Inspiring
    November 4, 2009

    Hey, it's 8bit RGB. No settings changed or anything. North American General Purposes 2 color profile. Ah! What's wrong?

    Edit: I've just opened Photoshop, started a new file ensuring it was sRGB 8bit and Save for Web & Devices was still greyed out. Save for Web and Devices is not greyed out for files in Adobe Illustrator, though it is greyed out with Photoshop. Unfortunately, I need to be able to do this in Photoshop as Adobe Illustrator shrinks the files. I need help!


    Reset your PS prefs. Hold down command-option-shift as / when you launch PS. Be sure you get the confirmation dialogue box.