save for web error

[JonathanArias]

Hi, 

i am seen an error window that i never seen before when exporting images from photoshop using the save for web. i am getting this:

and these are the file names i am using:

why are these file names for .jpg files an issue? and how should i name things than?

thanks

jonathan

[cmgap]

What is the name of the parent folder you are saving to? Try renaming that to see if the message goes away. Sometimes there is a character somewhere in the entire path that causes this message. You can alternatively tick the box that says don't show this message again.

[JonathanArias]

I am saving in a google shared drive. I will test local

[JonathanArias]

ok, so i think the trigger for that error is/was the google drive? I tried saving the same file to my desktop and i don't get that error/notification.

However, saving local caused this:

I get a different error/notification when saving local.

I am saving the same file from the save for web and i saved it with the name slide-2_a.jpg the first time. the second time i saved it as slide 2_a.jpg

the second time i saved it i get this notice above ;so it seems that "slide-2_a.jpg" and "slide 2_a.jpg" are been read as the same file name? why?

thanks

jonathan

[mglush]

I would also like to suggest using a different file name to see if you continue to get the same error. It is best in naming files for the web to use no spaces in the name--so name your new files something different (like test) and make sure there are no spaces and see if you still have problems. Let us know the outcome.

Michelle

[CShubert]

Agree with @mglush , keep file names for the web to underscores as seperators and do not use a space between them.

Please let us know if that solves this issue.

Thank you,

[JonathanArias]

i did do that, yes, i opened the photoshop file from google drive. save for web, named it "slide2b.jpg" and i still get the same error:

I think its the google drive doing this.

[CShubert]

Hi,

Can you take Google Drive out of the equasion and just try to open and save for web on your local machine to see if you can at least do that without an error.  Let's try to get you to a point that you can save the files locally and then work on the next issue. Try that and let us know how it goes.

Thank you,

[JonathanArias]

yes, i did that. read my posts. if i save local i explained what happends

[CShubert]

Hi,

I did read your original post that you had issues while saving locally, but you seemed to still be saving with spaces or other characters in the file name.

I would suggest that you:

1. Save for Web with no spaces or characters other than an underscore
2. pick a different location other than where the origianl or similar files are, for testing

See if you still get this error. Trying to eliminate the charcater issue as well as the similar file names in the same location issue.

You can also go to Help/System Info and copy and paste the data here so others can see if something else in your OS or version of Ps is creating this.

Thank you,

[Lumigraphics]

Do not work off Google Drive. Period. Only work with local files.