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MaryMorris
Participant
April 28, 2022
Answered

Save To Cloud Documents

  • April 28, 2022
  • 1 reply
  • 7635 views

My save to cloud documents is greyed out and won't let me save to it (only to my computer). I have lots of storage left. Why won't it let me save to CD?

 

    Correct answer Jeff Arola

    Same here. I cannot find out what to do.


    To save a document/image from photoshop to Cloud Documents one needs to select PSD/Photoshop from the Format menu in the Save As dialog.

    1 reply

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    April 28, 2022

    Is the Adobe Cloud App up & running? Have you tried restarting?

    Check the local directory cloud that you have write access

     

      M
      MaryMorrisAuthor
      Participant
      April 28, 2022
      Hi there,
      Yes, I have tried these things...
      ☁️there's lots of storage left
      ☁️internet is on
      ☁️it's working fine on my laptop, just not my desktop (which I go back and
      forth using-that's why I love the cloud)
      ☁️I've logged out of Adobe and logged back in and restarted the computer
      ☁️All apps are updated (yesterday)
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