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L
Lamorri
Participating Frequently
February 2, 2023
Question

saved ppi doesn't stick (mac)

  • February 2, 2023
  • 4 replies
  • 2092 views

 

Hellow Forum, 

Hey,

When I save a file at 72 ppi in PS and reopen, it reverts back to 300 ppi and the dimensions are changed. I have read through a few discussions to see that if I open the file in preview, the metadata does show that the file is still 72 ppi. How do I make the 72 ppi stick?

Does anyone know why this is happening? 

Also, anyone know where preferences have go to in the 24.1.1 release.

 

Thx, 

L

This topic has been closed for replies.

4 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
February 4, 2023
@Lamorri wrote:

When I save a file at 72 ppi in PS and reopen, it reverts back to 300 ppi and the dimensions are changed.

 

Because no one else has said it, the dimensions have not changed. All three screenshots say 1440px x 576px. The pixels per inch (ppi) setting only applies to print.

 

 

Jane

 

TheDigitalDog
TheDigitalDog
Inspiring
February 4, 2023
quote
@Lamorri wrote:

When I save a file at 72 ppi in PS and reopen, it reverts back to 300 ppi and the dimensions are changed.

 

Because no one else has said it, the dimensions have not changed. All three screenshots say 1440px x 576px. The pixels per inch (ppi) setting only applies to print.

 

 

Jane

 


By @jane-e

 

Someone did 😉

 

”You started and ended up with 1440x576 pixels. That's all that matters for Photoshop and pixel editors. ”

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 4, 2023

    Thanks!

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    February 3, 2023

    I have a question about resetting preferences. The quick and dirty way is to "Reset Preferences on Quit", but that means manually going through your settings to get the workspace back where it was before.

     

    The other method was to drill into the Library folder, move the Preferences folder to  the Desktop. Photoshop rebuilds the Preferences, but you can put the old Preferences folder back, saving you from all the restore work in getting back to the old settings.

     

    Any disadvantage to doing it that way?

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    February 3, 2023

    @CShubert usually recommends second option. I haven't checked but... both ways should do the exact same thing with advantage of second way. Folder can be dragged back to quickly restore previous preferences if that solution does not work.

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      February 3, 2023

      The main reason we suggest the manual method is that the reset of preferences doesn't clear out the possible offending files/folder and the manual does.  Many times a reset can work, but to truly debug what might be going on is to pull all the folders out, then restart and make sure Ps works as expected, then put back folders and restart to find the issue.

       

      Hope that helps answer the question @gener7 

       

      Thank you,

      Cory

        Bojan Živković11378569
        Community Expert
        Bojan Živković11378569Community Expert
        Community Expert
        February 3, 2023

        Have you tried with preference reset what is common solution for all things weird in Photoshop https://helpx.adobe.com/photoshop/using/preferences.html

          L
          LamorriAuthor
          Participating Frequently
          February 3, 2023

          This is yet another issue I have. The preferences option under Photoshop is missing. 

          I have unistalled and reinstalled PS but still preferences is missing. I'm baffled. 

          T
          Test Screen Name
          Legend
          February 2, 2023

          1. Do you save the file with File > Save, File > Save as, File > Save a copy, File > Save for web, File > Export, or something else?

          2. What is the image info before saving? What is the image info after reopening? Please post screen shots of Image > Image size for the two cases.

            L
            LamorriAuthor
            Participating Frequently
            February 3, 2023

             

            I have tried saving the file in all the above options. The image before saving is 300 ppi - 1st image. I change it to 72 (second image) then save. Reopen and it is back to 300  

            TheDigitalDog
            TheDigitalDog
            Inspiring
            February 3, 2023

            Can't replicate on my Mac. 

            Made a new document: 5x7@300 pixels. Save. Open; it is the same in Image Size dialog. 

            We need to know more about how you're saving the document and what else may be touching it after a save if anything. 

            Of course, that metadata tag is nearly useless. You started and ended up with 1440x576 pixels. That's all that matters for Photoshop and pixel editors. 

            Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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