Participant

Answered

Saving as Copy instead of Overwriting: PS 2020 with macOS Catalina [locked]

Forum|Forum|6 years ago
October 24, 2019
82 replies
68213 views

Having an issue with the new update. Finally, I am seeing my extension name update when a new one is selected in the save as dialog box... however I am still having an issue with saving over original files. If I make changes to a file then try to save over the .png file it keeps saving as filename-copy.png. I am not able to unselect the "Save as a copy" box. Anyone else?

[subject edited for clarity]

Problem or error

This topic has been closed for replies.

Correct answer jane-e

Contacted Adobe support — said that it's a known issue and pointed me here:
Photoshop: Saving copy not saving over jpg file

Maybe it's more useful to write there?

This bug introduced by Apple with macOS Catalina has been resolved with 22.4.

~Jane

jane-e

Community Expert

I'm locking this thread from October 24, 2019. The issue is about the bug Apple introduced with Catalina that Adobe fixed with PS 22.4 and it is now getting posts from those who do not like the fix, which is a different issue.

If you don't like the fix, please add to one of the many posts on the same topic or start a new thread.

~ Jane

W

wellingsome

Known Participant

Just updated to v22.4 today. Now we have 'save a copy' and it adds 'copy' in the filename if you switch to another file format. So now I still have to go back and manually delete 'copy' in the filename if just saving a jpg on my desktop from a PSD. This is bull! Why the hell am I dropping almost $60 a month on this crap?

D Fosse

Community Expert

If you read the post directly above yours, you'll find the explanation for why this had to happen.

T

Treehouse5C82

Participating Frequently

Yes I read the post.
And I'm not happy about this either.
Affinity is looking better and better all the time Adobe.

L

lizuare

Known Participant

PLEASE FIX THIS!!!! Everytime I update I cross my fingers that this will be resolved. This is a bug. Why does PS ask me if I want to replace file and then NOT replace the file!?

Osiyo1

Participating Frequently

Because Adobe doesn't care about you or its software - it cares about making money - Photoshop is aold technology!

chanaart

Community Expert

We are all volunteers trying to help! try to be a bit nicer online. Adobe cares about the software and the customers.

A

Angus Hume

Inspiring

I don't like our chances of every seeing this fixed. I've just updated to 22.4 and now they have introduced a secondary button to save as a Jpeg or PNG COPY! If I have a layered document the main drop down does not even list those formats anymore. Only PSD and TIFF. So not only do we have the same problem there is now and extra click.

Then if you click this secondary button it refreshes the file dialog completely, even taking me to a different directory than the one I had just navigated to. Plus there is a little "i" button which if clicked on pops up a panel which says "Not seeing a desired format like JPEG or PNG? Use Save a Copy (⌥⌘S) for all formats and to create a preserved version of your document." and a link to a help page. I'm going to start learning Affinity Photo this week, see if it can start replacing whatever this program is turning in to.

D Fosse

Community Expert

This was done to circumvent an unresolvable policy change in MacOS Catalina. Since Apple didn't want to change it, Adobe had to find a way to work around it.

Actually, this just reverts to how Photoshop originally worked. If you, for instance, wanted to save a layered file as jpeg, you simply couldn't - for the simple reason it's not allowed in the jpeg specification. You had to get rid of all the offending properties before you could save.

The ability to directly save a jpeg-copy-on-the-fly was introduced sometime around CS4. But with Catalina, that function didn't work properly anymore, hence this long thread among many.

A

Angus Hume

Inspiring

OK, I guess I have been using that for so long I cannot recall the awkward method being used before. So on Windows the on the fly method works correctly still? Regardless the funtionality of the above I have described is even worse than before this update, it's not an improvement as there is now an extra button that also visibly refreshes the dialog and will change directories if you have navigated away before clicking it. The extra info panel as well seems all very rough. If I had more information on this policy change by Apple I would be appealing to them as well. Has Adobe shared these details already?

G

Gio Ferox

Participating Frequently

My workaround is designing in artboards and export artboards to files, this doesn’t affect image quality or dpi...or I use the file>export as an option if I'm using the design on screen I don't mind a 72DPI file output.

C

Crafty K

Participant

While I'm hoping for a better fix like anyone who has complained here, I've been using a workaround that has been saving me a ton of time that I thought I'd share because I don't see it elsewhere. Not sure it will work for everyone but it's been helping with some of the annoyances that result from this bug.

When I go to "save as — jpg," instead of saving in the place where I'd overwrite my old jpg, I save in a subfolder (I created a subfolder just for this purpose)—so it's a new jpg and I'm not replacing anything. Then, after it's saved, in Apple's finder menu I move the new jpg file from the subfolder to the place the old jpg file was. When my mac asks me if I want to replace the file (because they have the same name), I say yes. And it replaces it. (So adobe isn't involved in the replacement at all).

Obviously, this is far from perfect—it still has extra steps that are aggravating. But for me it's been faster than any alternatives and it has helped me save a lot of time with not retyping the title a bunch, constantly deleting files, or messing things up if the file is linked or something. For example, if I have the file open with a bunch of other jpgs in preview—I don't have to close everything and then reopen because I had to change and delete one file that was in the stack. I can just change the file and it updates as it used to before the bug.

Not a perfect solution at all, but it's saved me time so I thought I'd share.

DaveR2534

Participating Frequently

Thanks Krafty!

I appreciate you sharing this workaround.

Cheers

E

eekphoto

Known Participant

Hey everyone, so an executive from Adobe actually reached out to me and we had a video conference about this issue. Apparently it's to be addressed in an update release in the next month or so. He actually demonstrated to me the new functionality, so I feel cautiously optimistic. They've been aware of the issue but have been trying to replicate PS's save as a jpeg behavior on the new Mac OS's this whole time. I'm no programmer so I won't judge all that though I wish there had been louder suppport for and to us. Anyhoo, let's all hold our breaths....

J

jk6994776

Known Participant

Thanks for the info eekphoto. Crossing fingers!! I've been running Mojave this whole time since the issue doesn't appear there. Waiting for the fix!

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nissanskylinebam

Participating Frequently

How has this incredibly basic issue not been addressed for almost a year and a half now? Adobe is marketing and selling this as production-ready software and yet this workflow-breaking bug still lives on to plague every single user on macOS...

DaveR2534

Participating Frequently

Seriously. I'm working with Photoshop and Premiere on a video with many graphics. Now, when the client makes changes I have to import the damn copy back in the editor and replace it. However, I'm finding that it actually replaces the second file with the "copy" extension so if your client makes a lot of changes then you're golden : /. Thanks Adobe.

M

May.Stokhof

Participant

Have you found an answer to this problem already? I have the exact same problem and don't know how to fix this.

Osiyo1

Participating Frequently

in oder to fix Photoshop - you need to fix the companby first - they're to big to care! they think you use what ever crap they give you! ...there are other programs better than photoshop! ...try Affinity - love it - and they care!