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Participant
February 18, 2021
Question

Saving bug

  • February 18, 2021
  • 1 reply
  • 109 views

Hi. 

I don't know if anyone has seen this problem before but it's been annoying me all day. I thought I was going to lose all my files. Whenever I try to save or save as I can't pick either the cloud or the computer because it appears blank. I managed to export my files (luckily I needed them as JPG) but I really don't know what to do anymore. I'm fine for now but I just couldn't find any solution on the forums at all so I thought I might bring this to others' attention.

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
February 19, 2021

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?