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Participant
November 22, 2024
Answered

Saving image as blank file

  • November 22, 2024
  • 2 replies
  • 416 views

Im trying to save an image from web photoshop, and its not working im using the export as, i tried all the formats ( png , jpg, pdf ... ) and i always get a blank file with 0bytes. Does anyone know how to fix this please ? 

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Correct answer Jeff Arola

Unfortunately, it seems only Windows and Mac are supported.

https://helpx.adobe.com/photoshop/web/get-set-up/learn-the-basics/technical-requirements.html

2 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
November 25, 2024
ines_5801Author
Participant
November 25, 2024

Sad, thanks!

Jeff Arola
Community Expert
Community Expert
November 22, 2024

What operating system and internet browser are you using?

 

What is the file format of the original image?

ines_5801Author
Participant
November 25, 2024

I'm using Ubuntu and Firefox