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1

Saving to cloud

New Here ,
Dec 17, 2022 Dec 17, 2022

I'm trying to save my unfinished work to the photoshop cloud but everytime I do it it tries to save on my computer instead. It use to give me a option so I wanna save on computer or cloud but it doesn't anymore. Idk what to do. 

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Adobe
Community Expert ,
Dec 17, 2022 Dec 17, 2022

I also noticed the Cloud Documents button in the Save dialog was dimmed and not available. (PS v24.1)

In my case, Reset  Prefs worked.

Go to Preferences > General and click on "Reset Preferences on Quit."

Restart  Photoshop.

reset prefs 2020.png

 

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Community Beginner ,
Jul 02, 2023 Jul 02, 2023

Thanks this worked for me!

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Community Expert ,
Dec 18, 2022 Dec 18, 2022

Also to Save to cloud documents you need to select the Photoshop (psd) file format or the

Save to cloud documents will be greyed out in the Save As dialog.

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New Here ,
Sep 27, 2025 Sep 27, 2025
LATEST

I've spent that last 2 days trying different methods which I'm sure is good but never thought that THIS was my issue 🤦🏻‍:female_sign:, thank you 8)

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Community Beginner ,
Mar 02, 2023 Mar 02, 2023

Same here. The solution listed above may not work because I don't want to lose all my work progress.

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

You will not lose your work. If changing to PSD does not work save it to computer. There are plenty of options later to upload to cloud if prefs reset is necessary. You can also save in Libraries, by the way.

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New Here ,
Mar 03, 2023 Mar 03, 2023

Having the same issue here, do you reckon it's something to do with most recent update?

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