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serendigity
Known Participant
January 22, 2021
Question

Saving to PNG Painfully SLOW

  • January 22, 2021
  • 15 replies
  • 13215 views

Anyone else experiencing very very slow times to save PNG with the latest Photoshop version?

I can save PNG using Apple Mac with the simple Preview app in a fraction of the time Adobe Lightroom takes. Is it just a bug in my version, or does everyone else experience this as well?

    15 replies

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    radhamadhava11
    Participant
    May 17, 2022

    May 2022, the problem persists. Adobe, please fix this!

      c.kurtz
      c.kurtz
      Inspiring
      September 29, 2022

      Sept. 2022

        emmanuelc51313331
        emmanuelc51313331
        Participant
        September 2, 2023

        one year later... 

          C
          Christoph5D39
          Participant
          June 21, 2021

          Yes saving pngs in Photoshop is really bad.

          I have a really good computer and sometimes saving pngs takes 5 minutes +

          Using 85% CPU and 40-70% RAM....

           

          For example if i want to save 6000x4000px 300dpi png.

           

          But anyway,

          this problem existes since years. And they will not be able to change that...

          You have to deal with it. For other people who sometimes have to wait for 15min+ saving times, they work on 2 computers haha 🙂 Save on one, and use the other one to work on another file...

           

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          June 21, 2021

          I normally equate png image files with web usage for images where transparency is needed in which case the png will be displayed by a web  browsers.  Therefore a 6000px by 40000px 300ppi png image does not make sense to me. Also saving png with no compression seems to be the fastest way to save png files. However, it depend on which version of Photoshop you are using how long the save will take.  On my Windows 10 machine saving a 6000px x 4000px 300ppi png take CS6 less the 5 seconds to save the png where photoshop 22.4.4 takes around 20 second to save the same png. CC 2014 the saver takes forever. CC 2018 also takes 19 seconds.  So I avoid using PNG files I only PNG file when I need a Flat image files the has transparently in the image. I do not create image for web usage. So it does not bother me how long it takes Photoshop to save png files.  I believe Adobe knows Photoshop has an issue saving png file it hard to miss how long it takes Photoshop to save a png file.

          JJMack
          Multifun5
          Multifun5
          Participating Frequently
          September 23, 2022

          Some animation programs, like After Effects, Flash and Spine use PNG files, and sometimes those files need to be big. There are more uses for PNG with transparecy besides just display on a webpage. It's crazy that my very expensive and very modern mac, with tons of ram and speed, runs as slow as a 90's computer at times when I'm using photoshop.

            S
            serendigityAuthor
            Known Participant
            January 29, 2021

            So for a major app that I am spending over a hundred dollars a year to use this is utterly unacceptable. Who does their beta testing?   How do I get the eyes of the engineers on my issue?

              JJMack
              Community Expert
              JJMackCommunity Expert
              Community Expert
              January 29, 2021

              Use Adobe feedback.photoshop.com  site report this bug. Adobe most likely knows about this and may not fix it for all we know. If unacceptable you can always cancel your plan pay the early termination fee and be done with Adobe.

              JJMack
                Multifun5
                Multifun5
                Participating Frequently
                September 23, 2022

                Thanks. The feedback link you posted just loops back to this forum. Adobe doesn't want to hear about bugs or fix them, why would they? They get paid every month now regardless.

                  JJMack
                  Community Expert
                  JJMackCommunity Expert
                  Community Expert
                  January 22, 2021

                  I do not know when saving a png started taking so long its been a problem for a long time. I have removed some versions of Photoshop. Currently I have CS2, CS3, CS6, CC 2014, CC 2018, CC 2019, PS 2020, and PS 2021 installed.  I just tested one 8MP Image with these versions.  CS2, CS3, CS6 and CC 2014 took around 6 seconds to save the imags as a png file.  CC 2018, CC 2019, PS2020 and PS 2021 took around 30 seconds to save the same png file.  I could not test CC2015, CC 2015.5 and CC 2017 for I have removed them from my machine. I think CC 2014 was the fastest was actually under 7 seconds  where  other three  were over 7 but under 8. But then how good are my 80 year old reflexes on a stopwatch.

                  JJMack
                    lambiloon
                    Community Expert
                    lambiloonCommunity Expert
                    Community Expert
                    January 22, 2021

                    Hi this is may be bug there are several bugs in latest update it is good to use 2020 for better experience....regards

                    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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