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Saving to the cloud

Explorer ,
Mar 01, 2023 Mar 01, 2023

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I can't save to my cloud anymore for some reason.

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correct answers 1 Correct answer

Explorer , Mar 02, 2023 Mar 02, 2023

It's working now I guess working those settings for file savings in preferences worked out.

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Community Expert ,
Mar 01, 2023 Mar 01, 2023

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@Bryce22113951ke28 

We need more details, as you have given us nothing to go on.

 

What are your exact steps? What happens when you try?

 

What (exact) version of Photoshop are you using — go to Help > About to verify.

 

Do you have an active internet connection or are you working offline?

 

What else can you tell us?

 

Jane

 

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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I try to save PSD files but I can't click on the save to the cloud button when I go to save a project.

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Community Expert ,
Mar 01, 2023 Mar 01, 2023

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What is the reason you can not click on button? It is greyed out or non responding or something else? Can you post screenshot?

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Community Expert ,
Mar 02, 2023 Mar 02, 2023

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@Bryce22113951ke28 

Can you answer the other questions I asked earlier? It will help us to assist.

 

Jane

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Explorer ,
Mar 02, 2023 Mar 02, 2023

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It's working now I guess working those settings for file savings in preferences worked out.

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Community Expert ,
Mar 02, 2023 Mar 02, 2023

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@Bryce22113951ke28 

I've marked your answer correct. It may have been an internet glitch, but let us know if it happens again.

 

Jane

 

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New Here ,
Mar 12, 2023 Mar 12, 2023

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hey i have the same problem, i have photoshop 24.2 on macOs and the option to save on cloud document is not clickable 

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