Saving to the cloud

[Bryce22113951ke28]

I can't save to my cloud anymore for some reason.

[jane-e]

@Bryce22113951ke28 

We need more details, as you have given us nothing to go on.

What are your exact steps? What happens when you try?

What (exact) version of Photoshop are you using — go to Help > About to verify.

Do you have an active internet connection or are you working offline?

What else can you tell us?

Jane

[Bryce22113951ke28]

I try to save PSD files but I can't click on the save to the cloud button when I go to save a project.

[Bojan Živković]

What is the reason you can not click on button? It is greyed out or non responding or something else? Can you post screenshot?

[jane-e]

@Bryce22113951ke28 

Can you answer the other questions I asked earlier? It will help us to assist.

Jane

[Bryce22113951ke28 · Accepted solution]

It's working now I guess working those settings for file savings in preferences worked out.

[jane-e]

@Bryce22113951ke28 

I've marked your answer correct. It may have been an internet glitch, but let us know if it happens again.

Jane

[maria2883309174z1]

hey i have the same problem, i have photoshop 24.2 on macOs and the option to save on cloud document is not clickable