Scam or real?

[Mondenkind87]

I received a request as a YouTuber from a supposed Abobe employee. The mail is without a signature and therefore does not seem serious to me. Can anyone tell me if this can be the email address of a real Adobe employee: kim.lewis@adobesupport.online

Thank you

[Ged_Traynor · Accepted solution]

@Mondenkind87 I'd say it's a scam, you can report it here phishing@adobe.com.

[Test Screen Name]

Adobe emails go @Deleted User. On the other hamd @adobesupport.online was set up two weeks ago, and is in Russia.

Scam. Good catch!

[Mondenkind87]

It didn't look particularly serious either. But I could imagine that some YouTubers will respond to it.

[Ged_Traynor]

https://www.scamadviser.com/check-website/adobesupport.online

[kay_4188]

I received a similar email today as the one above -- seems to be a scam: DATE: FRIDAY MAY 30, 2025 AT 11:36 AM CDT

addressed TO: blissnazaar7@rosehansonco.onmicrosoft.com ( it is a copy of an invoice -- my name is never mentioned in the invoice and it says I am being billed auto renew invoice #647867539 Service: Norton All-in-one PC Protection Unit Price $379.98. It says payment was automatically debited from the card on file.  

No signature -- I did NOT order and never have had Adobe Acrobat Sign (Norton Annual Protection) I do not have any card on file -- I don't know where they charged this to, but this has to be figured  out with no charge on any of my cards or my bank accound.  I DID NOT AUTHORIZE THIS PAYMENT OR ANY PAYMENT -- THIS IS A LIE. IT ALSO SAYS: TRANSACTION STATUS: SUCCESSFUL. IF YOU DID NOT AUTHORIZE THIS PAYMENT, PLEASE CONTACT US WITHIN 24 HOURS AT +1 (808) 556-4297 TO CANCEL AND REQUEST A REFUND. THANK YOU FOR CHOOSING NORTON TO SAFEGUARD YOUR DEVICES. SIGNATURE CONFIRMATION: NONE  NO SIGNAURE, NO DATE

IT'S  FROM: ORDER VERIFIED VIA ADOBE ACROBAT SIGN (adobesign@adobesisgn.com)