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Participant
December 2, 2020
Answered

Scratch Disc was full. Now files won't open completely in PS.

  • December 2, 2020
  • 1 reply
  • 424 views

hello there!

my scratch disc on my MBP recently said it was close to full.

I went through the trouble shooting steps to open up some space - all of my files are on an external.

But now when i try to open up files in Photoshop they look like this.

I can scroll through the entire image but can only see a small portion of it.

The files open just fine in Lightroom.

I must have clicked something - I uninstalled PS and resinstalled it and the problem persists!!

I am on deadline and have NO IDEA what to do!!!!

Help please!!

thank you in advance!

This topic has been closed for replies.
Correct answer

Hi

Try resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

 

1 reply

Correct answer
December 2, 2020

Hi

Try resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

 

Participant
December 2, 2020

THANK YOU THANK YOU THANK YOU!!!!!!! 

have an amazing day!!