Scratch disk is full issue

[default1nawnnyego45]

I don't understand what to do - have read other tickets and tried to empty my disk, cash and so on. Please, advise what's the matter. 

[Ged_Traynor · Accepted solution]

"I don't understand what to do"

Change your document size to pixels, you have your document size in centimeters

[jane-e]

Too bad the forum doesn't lock down a thread while it's being responded to, @Ged_Traynor , but we both spotted it. 😘

~ Jane

[Ged_Traynor]

Yeah I have had that problem many times before, would be a nice feature, I sometimes refresh the page before replying but since I'm faster at typing than you I decided not to on this occassion 🤣

[jane-e]

Plus you already know how big a centimeter is. I had to look it up! 😊

~ Jane

[default1nawnnyego45]

thanks) I'm blind ))) 

[default1nawnnyego45]

thank you! )))

[jane-e]

Hi @default1nawnnyego45 

Did you mean to use pixels instead of centimeters for the image size? That might be the issue.

~ Jane

[Jahir5C94]

I'm stuck with this. I cant change any prefrences because I can't get access to them.

[Ged_Traynor]

You need to free up space on your main drive, you only have 5.97GB of free space for the scratch disk

https://support.apple.com/en-ie/HT206996

[J453]

Or attach an external USB drive and make it a scratch disk.

See: https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html