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Scratch Disk list not showing C: drive, Win 10

New Here ,
Nov 02, 2022 Nov 02, 2022

I have three internal disks on my Win 10 machine, all formatted NTFS, and PS v24.0.

C: is an SSD which holds the OS and most program files and has 250GB of space.

D: a hard disk which holds most program data except my photos & videos

H: a hard disk which holds all photo files.

The Scratch Disk preferences lists D: and H: but not C:.

I have opened PS and saved a file on the C: drive and restarted PS, but C: is still not listed as available for use as a scratch disk.

Any ideas how to get the C: drive listed?

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Windows
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Adobe
Community Expert ,
Nov 02, 2022 Nov 02, 2022

Hi

If you hold Ctrl + Alt while launching Photoshop you should see this screen, is the C drive showing up there

2022-11-02 16_24_18-Adobe Photoshop 2023.png

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New Here ,
Nov 05, 2022 Nov 05, 2022

I double clicked PS and immediately pressed and held Crtl + Alt. this popped up:

Screenshot 2022-11-05 15.30.30.png

But Windows Explorer shows this:

Screenshot 2022-11-05 15.31.18.png

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Community Expert ,
Nov 05, 2022 Nov 05, 2022
LATEST

That's really odd, never seen that before.

 

The only thing I can think of is corrupt preferences, so try to reset. A corrupt prefs file can sometimes cause really weird things. It doesn't just contain your personal preferences, but all aspects of application configuration.

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