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Participant
May 17, 2020
Question

Scratch Drive storage help

  • May 17, 2020
  • 1 reply
  • 760 views

Hello All, 

So I load up Photoshop and click the scratch drive spot I want to use, the app then doesn't load. I then go through an endless cycle of trying to load but cant because I only have like 5gb on that drive. What do I do in this situation, I'm not the most avid user of picture editing software so I have no clue what to do. Thanks. 

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
May 17, 2020

You should select a Scratch Disk with more free space and, if necessary, also set a second, third, … Scratch Disk. 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

Participant
May 17, 2020

The picture below is what comes up when I start the programme, How do I set new scratch disks or free up space on this current disk. I apologise if these questions and problems make you all facepalm and think I am a simpleton. Thanks. 

Legend
May 17, 2020

As it says, both disks are full. You can't fix this by changing preferences...