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screen flickers when moving mouse

New Here ,
Jan 31, 2023 Jan 31, 2023

whenever i move my mouse, my scrren starts flickering. it stops when i tab ou tor go into my windows start menu. it does this in premere pro too when i play media.

 

COMPUTER SPECS

Asus Vivobook 15 (x515j)

Intel UHD graphics

Intel  i3-1005G1

8 gb ddr4

Win11

TOPICS
Windows
3.7K
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Adobe
Community Expert ,
Jan 31, 2023 Jan 31, 2023

Looks like a graphics driver issue,  turn off your GPU.

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Community Expert ,
Jan 31, 2023 Jan 31, 2023

Hi, if your GPU does not have 1.5GB of VRAM, is it under the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

See also the GPU FAQ: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html I'm afraid that your GPU is not powerful enough.

You could try to disable the GPU acceleration in preferences ( CTRL+K then go to the  Performance)

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Also:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

And sometimes this helps:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Also try this:

Check your hardware acceleration settings and in particular turn off the Native Canvas.

Do that in Preferences>Technology Previews:

check the tickbox for 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas ', then restart Photoshop

 

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

 

consider updating your graphics driver

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

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New Here ,
Dec 19, 2023 Dec 19, 2023

Deactivating "Native Canvas" worked for me! You have saved me many future headaches as this was quite annoying to my eyes! Thank you! 

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Community Expert ,
Dec 19, 2023 Dec 19, 2023
quote

Deactivating "Native Canvas" worked for me! You have saved me many future headaches as this was quite annoying to my eyes! Thank you! 


By @SteveStremp

 

It's got so we are suggesting Seactivate Native Canvas for anything remotely display related, even when thinking it can't possibly help with this, because it so often turns that it 'does' work.  The option was removed from the previous full release version, but we are pleased to see it is back again.

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New Here ,
Jul 25, 2024 Jul 25, 2024

I turned off the HDR in Win 11 display settings and it was gone

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New Here ,
Feb 26, 2025 Feb 26, 2025

Change Program setting: from "Gsync Compatible" to "Fixed Refresh rate" in Nvidia Control Panel worked for me!

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Community Beginner ,
Apr 19, 2025 Apr 19, 2025
LATEST

Thank you! Not exactly what helped me, but sent in the right direction 🙂 

In nvidia control panel - 3d managment - select photoshop.exe and set 'Prefered refresh rate' to 'Highest available'

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