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Damian236513374kh8
Participant
January 31, 2023
Question

screen flickers when moving mouse

  • January 31, 2023
  • 5 replies
  • 4052 views

whenever i move my mouse, my scrren starts flickering. it stops when i tab ou tor go into my windows start menu. it does this in premere pro too when i play media.

 

COMPUTER SPECS

Asus Vivobook 15 (x515j)

Intel UHD graphics

Intel  i3-1005G1

8 gb ddr4

Win11

5 replies

H
Hai_Luong Thanh6374
Participant
February 26, 2025

Change Program setting: from "Gsync Compatible" to "Fixed Refresh rate" in Nvidia Control Panel worked for me!

    Е
    Егор5EB1
    Participant
    April 19, 2025

    Thank you! Not exactly what helped me, but sent in the right direction 🙂 

    In nvidia control panel - 3d managment - select photoshop.exe and set 'Prefered refresh rate' to 'Highest available'

    J
    Jos Van De Laar
    Participant
    July 26, 2024

    I turned off the HDR in Win 11 display settings and it was gone

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    February 6, 2023

    Here are some suggestions from Adobe for GPU issues.

    https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

    Also:

    Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

    And sometimes this helps:

    Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

    Also try this:

    Check your hardware acceleration settings and in particular turn off the Native Canvas.

    Do that in Preferences>Technology Previews:

    check the tickbox for 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas ', then restart Photoshop

     

    Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

    Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

     

    consider updating your graphics driver

     

    I hope this helps

    neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

    google me "neil barstow colourmanagement" for lots of free articles on colour management

      SteveStremp
      SteveStremp
      Participant
      December 19, 2023

      Deactivating "Native Canvas" worked for me! You have saved me many future headaches as this was quite annoying to my eyes! Thank you! 

        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        December 20, 2023
        quote

        Deactivating "Native Canvas" worked for me! You have saved me many future headaches as this was quite annoying to my eyes! Thank you! 


        By @SteveStremp

         

        It's got so we are suggesting Seactivate Native Canvas for anything remotely display related, even when thinking it can't possibly help with this, because it so often turns that it 'does' work.  The option was removed from the previous full release version, but we are pleased to see it is back again.

          PECourtejoie
          Community Expert
          PECourtejoieCommunity Expert
          Community Expert
          January 31, 2023

          Hi, if your GPU does not have 1.5GB of VRAM, is it under the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

          See also the GPU FAQ: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html I'm afraid that your GPU is not powerful enough.

          You could try to disable the GPU acceleration in preferences ( CTRL+K then go to the  Performance)

            Mike_Gondek10189183
            Community Expert
            Mike_Gondek10189183Community Expert
            Community Expert
            January 31, 2023

            Looks like a graphics driver issue,  turn off your GPU.

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