Inspiring

Answered

Select and mask bug

Forum|Forum|9 years ago
June 28, 2016
14 replies
14396 views

Have been trying to figure out how to use the new "select and mask" tool. However it seem like after I use the select tool and go to the refine edge it deselects what has been selected by the marching ants. I've been following other users who have been in contact with adobe staff in order to get it figured out of which the report they have amd and NVidia video cards with updated drivers. If I place my Gpu in anything but disabled, Photoshop crashes causing me to terminate the program. If I disable the GPU in Photoshop it will not crash but will not allow a clean selection like it's 2015 predecessor. I'm attaching 2 pictures showing Before/after the 2015.5 refine tool. I hope this helps adobe.

Before you ask, this happens on a higher quality photo also.

select and mask

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Correct answer cyberwasp

I also am having similar issues with Select & Mask. AMD video card configuration as well. Hopefully a solution is found soon.

My system configuration:

Mac Pro (late 2013)
3 GHz 8-Core Intel Xeon E5
64GB RAM
AMD FirePro D700 6144 MB

The old refine edge still exist. it can be reached by opening the select menu, then click select and mask while holding down the shift key.

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different_Zest157F

Participant

Thanks for pointing out that Refine Edge is still available. With CC2020 on my iMac, I use command-shift-click on select/select and mask to get the old refine edge tool. Oddly my 10 year old PC with Windows 10 will do Select and Mask, but slowly. The 2015 iMac with Catalina is quicker, but there is no preview even with the high quality preview off. Liquify has the same problem.

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aegeiger

Known Participant

I'm frustrated with the new S&M tool as well in regards to the refine edge tool. I'm trying to select hair on forearms and head and it's either selecting parts the arm itself or creating an edge along the arm line. It's selecting/deselecting chunks or leaving parts of the background. I've tried changing brush size, hardness, spacing to make it work better, but spending hours to do this task.

J

Jori Curry

Participant

Hi everyone, I am as perplexed as you. I own a training center in Chicago, and am an ACE and ACI. I am attaching images showcasing the current train wreck.

Terri Stevens

Legend

That's a very tricky image to mask at the best of times Jori, narrow depth of field, green light going through the guys hair, burnt out highlights on the right effectively removing an edge to mask-even his ears have disappeared. You're a real hard taskmaster if you expect your students to do a good job on that But I cannot deny in the real world a lot of people want to replace the background on exactly that type of image. Select and Mask does have problems if a subject is not in focus from front to back, but I think in your example you are being unrealistic as the guy image can only have been photographed outside and the background you are matting against can only have been made in a studio and that will always look out of sync. You're also using an AMD based graphics card and there are now many acknowledged problems with that chip and Select and Mask. The good news is an update isn't too far away for Photoshop, but AMD and Apple will also need to get their act together and improve drivers.

Having said all that, if you look below you'll see I didn't get exactly stunning results using an Nvidia card either . Horses for courses as they say-there are of other techniques available for creating complex masks, S&M is just one of them.

KsenialLugovsky

Participating Frequently

I was incredibly disappointed with this innovation.

Works only on white and gray background, there is a colorful somthing - you don`t know what happens.

CAN NOT SEE! what are you doing.

return everything in place, do me a favor.

you broke one of the working tools.

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cyberwaspAuthor

Inspiring

You're best bet would be to post on this site, Photoshop Family Customer Community . Adobe techs monitor it and usually reply. Here it is just user to user, although some of the users here should work for adobe.

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taram69562761

Participant

This is doing my head in. I have to recolour bras for part my job and the old tool was awesome for the lacy parts around the edge. I would make a path then use refine edge to go over the lace but now when i try to do that, the refine edge brush corrupts the rest of the selection. This new 'improved' tool is taking me so much longer than it used to.

Heres my issue:

Original mask selection with path:

This is what i get when i use the refine brush on the closure which has small loose threads.

Here is a close up of what is has done to my otherwise fine path edge:

Fixing these issues is taking me triple the time to do what i used to with the old tool. Im so frustrated with this and i just want the old tool without having to uninstall and re-install an old version of photoshop.

ADOBE PLEASE FIX THIS or at the very least bring back the old refine mask so we can use it until this is an actual working tool.

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Antonio Starace

Participating Frequently

Refine edge used to be a nice tool that worked just fine. Now the "new" select and mask simply does not.

After the shameful bug with liquify that everyone found in 1 minute of using Ps BUT Adobe, now we have to fight against select and mask. And it's not just a 16bit related bug, IT simply and plainly DOES NOT WORK. Period.

Yes, it's faster than before, but it does not work

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Contributor943

Known Participant

Same problem. I am forced to use the older version of Photoshop because of that. This is a serious issue.

Crystal Visionary

Known Participant

After spending a lot of time with Adobe support, We learned that there is a bug in Select and Mask in Photoshop 2015.5. It is especially bad in the black and white view. However, the bug appears to only affect you if you are working in 16 bit or 32 bit mode. I normally work in 16 bit mode. So, there are two solutions that I have found. One is to do your selecting and masking in 8 bit mode. The other is to do your selecting using channels as shown in this video I found on Youtube.

Advance Hair Selection Tutorial - Masking Hair In Photoshop - YouTube

So, Adobe should now know about the problem and hopefully do something to fix it.

C

cyberwaspAuthor

Inspiring

It happens in 8 bit also at least for me it does. went back to previous version.

Rommen___Bravenboer

Participating Frequently

Same problem here!! In my workflow I use the Quick selection tool and Refine Edge a lot. I was exited to see that Adobe apparently improved the tool.. unfortunately not. And in CC 2015.5 the Quick Selection tool don't work like it used to in the previous version. Today I installed the previous version on my Mac.. I hope Adobe fix this problem soon!

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Madsteriet

Participant

In previous versions of Photoshop Refine Edge worked fine with the removal of the background color on the edges of hair. And now Select and mask do this (screenshot). Color artifacts, and edge of hair looks like sh...t, sorry. It remove hair texture and fills random colors. On the one hand the algorithm was simplified - is good, and on the other - now I have a lot of problems with the refine edge of the hair, I need to change their color with a brush.

Oliver Bennett

Participant

I have the same problem. As you can see by the image attached, once I started working on section 'A' section 'B' became distorted the edge became pixelated even though I was working nowhere near there. Refine edge was a lot better never used to this problem. Hope Adobe sort this out soon!

Terri Stevens

Legend

could you post the full image before refining so we can see if this is reproducible across platforms and GPUs

Terri Stevens

Legend

The Adobe License allows us to install the software on two computers. My main computer is my Toshiba Laptop, my second computer is a Dell Desktop.

When I try to do a Select and Mask on the Dell Desktop, I can get the results you get. Yes, I know selecting a fuzzy animal on a background without much contrast is hard, but what you show, and what I get with my Dell Desktop is perfectly acceptable,

My real problem is when I use the same tool, using the same techniques on my Toshiba Laptop. When I use the Refine Edge brush, the selection just gets weird. Imagine if you had a splatter brush. As I run the splatter brush along the edge, it seems like the entire image is being painted with a splatter brush. Areas that were 100% selected and not near the edge being painted are now 50% selected. And areas that were 0% selected and not near the edge being painted are now 50% selected.

When I get home tonight and am at my Toshiba Laptop, I will set up an example and post it here.

This tells me that due to some hardware difference between my two computers (maybe the GPU), I get very different results.

Your simple reply that fuzzy animals on a non-contrasting background is hard just does not explain the problem.

Well I cannot operate your laptop for you Stephen so cannot help you further.Talking about furry animals was a joke but some people don't appear to have a sense of humor. What would have been nice was if you had ticked the like box as you were given 20 minutes of my time. You should have also have mentioned this worked on a different machine as that clearly shows its a hardware issue, but then you wouldn't have got any help would you?

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