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andrew_3541
Participant
September 18, 2024
Question

Select and Mask not working in the tool panel.

  • September 18, 2024
  • 1 reply
  • 100 views

When I use the select and Mask and the image goes into the tool panel selecting on layers is supposed to show me the selection with transparency but mine shows the whole image. I've uninstalled PS and reinstalled it with the same results. I've watched two different people do this on YouTube with the results that I describe but mine doesn't do it.

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 20, 2024

Hey, @andrew_3541. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Please share screenshots and the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. 

 

I'll move this to discussions for now. In the Select & Mask workspace, check the properties > View overlay (F key) & the transparency % slider.

 

 

The overlay won't show up if transparency is set to 0%.

 

If this does not help, ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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