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Inspiring
October 28, 2020
Answered

Select And Mask not working

  • October 28, 2020
  • 1 reply
  • 934 views

When I have a selection (created on basis of Select -> Color Range)

And I then do Select -> Select and Mask...

I get a preview of my image without any selection and I can't do ANYTHING with it apart from <ESCAPE> to close the window.

The properties panel does not show the items I expect. Almost everything is greyed out and unresponsive.

 

I was expecting a properties window something like the one below (copied from youtube):

 

I'm working with Photoshop 2021 (v22.0.0) on Windows 10

 

Thanks,

Paul

This topic has been closed for replies.
Correct answer PMeesters

Adobe Support chat helped me out with remote assistance session.

I proved to be a corrupt "C:\Users\User\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings" folder.

Once that was removed, the panel started with no problems at all.

1 reply

PMeestersAuthor
Inspiring
October 28, 2020

The properties window is totally different from the tutorial video found here 

PMeestersAuthorCorrect answer
Inspiring
October 28, 2020

Adobe Support chat helped me out with remote assistance session.

I proved to be a corrupt "C:\Users\User\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings" folder.

Once that was removed, the panel started with no problems at all.