• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Select Subject in Photoshop Version 25.6 Not working properly

Community Beginner ,
Mar 20, 2024 Mar 20, 2024

Copy link to clipboard

Copied

I've tried multiple photos of people on a white background and the select subject is not selecting the person. I had no issues yesterday. I did do an update today and I already tried uninstalling and reinstalling Photoshop but that didn't work. 

 

I'm on a 2019 16-inch Macbook Pro. 

 

Any other suggestions? I'm at a loss. 

TOPICS
Actions and scripting , macOS

Views

113

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

What is Help > GPU Compatibility? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

I've attached a screenshot showing what is happening when I click on "select subject." It no longer selects the subject, as you can see. I also included a screenshot of the GPU compatbility.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

Do you trigger from the Options Bar, the Properties Panel, the Menu (Select > Subject)?

Do they all yield the same result? 

 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

I tried triggering it from all those places and it yields the same result.

 

As far as troubleshooting goes, I've uninstalled and reinstalled photoshop. I will give these other troubleshooting steps a try

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 21, 2024 Mar 21, 2024

Copy link to clipboard

Copied

LATEST

As a work-around you could try the Object Selection Tool to »Mask All Objects«. 

Screenshot 2024-03-21 at 13.29.42.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines