Select Subject tool - unable to load selection model

Forum|Forum|3 years ago
October 7, 2022
1 reply
1989 views

I keep trying to use my select subject tool in Photoshop. The error pops up " unable to load AI selection model" or "graphics processor has enoutered an uncoverable error. GPU acceleration has been disabled for the remainder of the session"

This is a new computer, and Ive never had this problem on other Windows computers

Ranjisha Sengupta

Legend

Hi there,

Thanks for reaching out.

Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?? Are your drivers up to date?

Go to Photoshop preferences> Performance, disable the graphics processor's use, and restart Photoshop.

Let us know how it goes.

Thanks,

Ranjisha

A

abode_5256

Participant

i have the same problem how can i fix this.can you help me please?

Sameer K

Community Manager

Hey, @abode_5256. Welcome to the Photoshop Community. This is an old thread; updates have been released since then. To help us understand more, please share screenshots & the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. Does this happen when you use any image?

Feel free to start a new thread with the above-requested info.

For now, try changing the Select Subject mode from Edit/Photoshop > Preferences > Image Processing > Select Subject to Cloud & Selection process to Stable.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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