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Inspiring
November 9, 2023
Answered

Selection tools

  • November 9, 2023
  • 5 replies
  • 297 views

Selection tools like the lasso and the marque tool do not work properly. Whe trying to make a selection there is not reaction and suddendly strange selections appear. I'm working on Win 10 and PS 25.1.0. Any help?

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Correct answer AxelMatt

In a first step please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread

 

5 replies

HaraldAuthor
Inspiring
November 14, 2023

Thanks! I disabled the GPU and restarted PS. But no change in misbehavoiur...

AxelMatt
Community Expert
Community Expert
November 14, 2023

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here:   https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Take a look especially point 7 in the "Troubleshoot GPU and Graphics driver" section.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
HaraldAuthor
Inspiring
November 14, 2023

Unfortunately I thought it would work after the driver update. But no. Showing the same misbehavoiur...

HaraldAuthor
Inspiring
November 9, 2023

Thanks Axel! It was the driver needed an update.

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
November 9, 2023

In a first step please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI