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Selective color correction presets disappear after every restart of photoshop

New Here ,
May 18, 2022 May 18, 2022

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  1. Version of the app: Adobe Photoshop 2022
  2. Platform and OS version: macOS Monterey 12.3.1
  3. Basic steps to reproduce the problem: Selective color correction presets disappear after every restart of photoshop and have to be loaded one by one.
  4. Expected result and actual result: When selective color correction presets are loaded, they should still be there when photoshop is started for the next time. The problem appears both for loaded and created/ saved presets.
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Adobe
Adobe Employee ,
May 19, 2022 May 19, 2022

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I can't reproduce offhand. Maybe a permissions issue? Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

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New Here ,
May 05, 2024 May 05, 2024

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The same thing happens to me now, after an update. It is not on the user end. Also the folder where you'd normally store .asv files does not exist. This is a bug not a user end issue.

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Community Expert ,
May 06, 2024 May 06, 2024

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Do you know that on Mac the User Library Folder is hidden (Go > Library appears if one presses the alt-key)? 

What do you think the (default-)folder for asv-files is? 

~/Library/Application Support/Adobe/Adobe Photoshop 2024/Presets/Selective Color

 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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New Here ,
May 06, 2024 May 06, 2024

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No, the folder is not hidden, it doesn't exist.
I had to create it to make it work.
Nothing else works. When Photoshop updated it wiped out the entire folder.

Sent with [Proton Mail](https://proton.me/) secure email.

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Community Expert ,
May 06, 2024 May 06, 2024

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Which exact update was that? 

 

I have not experienced the issue so far; please make sure to back-up your presets and post if the issue should arise again with future updates. 

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