Version of the app: Adobe Photoshop 2022Platform and OS version: macOS Monterey 12.3.1Basic steps to reproduce the problem: Selective color correction presets disappear after every restart of photoshop and have to be loaded one by one.Expected result and actual result: When selective color correction presets are loaded, they should still be there when photoshop is started for the next time. The problem appears both for loaded and created/ saved presets.

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Lukas24511226ixyt

Participant

Question

Selective color correction presets disappear after every restart of photoshop

Forum|Forum|3 years ago
May 18, 2022
2 replies
336 views

Version of the app: Adobe Photoshop 2022
Platform and OS version: macOS Monterey 12.3.1
Basic steps to reproduce the problem: Selective color correction presets disappear after every restart of photoshop and have to be loaded one by one.
Expected result and actual result: When selective color correction presets are loaded, they should still be there when photoshop is started for the next time. The problem appears both for loaded and created/ saved presets.

macOS

This topic has been closed for replies.

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ethane48213341

Participant

The same thing happens to me now, after an update. It is not on the user end. Also the folder where you'd normally store .asv files does not exist. This is a bug not a user end issue.

c.pfaffenbichler

Community Expert

Do you know that on Mac the User Library Folder is hidden (Go > Library appears if one presses the alt-key)?

What do you think the (default-)folder for asv-files is?

~/Library/Application Support/Adobe/Adobe Photoshop 2024/Presets/Selective Color

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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ethane48213341

Participant

No, the folder is not hidden, it doesn't exist.
I had to create it to make it work.
Nothing else works. When Photoshop updated it wiped out the entire folder.

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J

J453

Legend

I can't reproduce offhand. Maybe a permissions issue? Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

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