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petewaw
Participant
September 27, 2023
Answered

Serious problem with Photoshop menus [RightFont]

  • September 27, 2023
  • 23 replies
  • 4813 views

Hello, I have a serious problem with Photoshop. Cannot access any menu. After clicking menu item, i.e. "Image" submenu appears but I cannot go any further. It flickers, disappears randomly when I move mouse pointer over it, all submenu items are greyed out. It started with Photoshop 2023 few weeks ago, after PS 2024 update it was OK for a couple of days but now it's back. PS is now basically useless. Resetting preferences, clean reinstall, trying different mouse didn't help. My setup: Mac Mini M1, Photoshop 25.0.0, Mac OS 14.0. Any help, please?

 

 

["RightFont" added to subject line by moderator to assist others who search]

    This topic has been closed for replies.
    Correct answer

    Just to add to this solution, it seems that you can keep RightFont running and just disable the auto-activation feature for Photoshop. In RightFont settings, click the green circle next to Photoshop to deactivate the feature. They are now working alongside eachother just fine. 

    23 replies

    C
    christopherjacobs
    Participating Frequently
    October 12, 2023

    I love you!! Thank you!! Saved me!!

    dpcom
    dpcom
    Participating Frequently
    October 6, 2023

    Here is Rightfont's response

      jaycthomas
      jaycthomas
      Participant
      October 5, 2023

      If anyone is using RightFont.  Turn off the autoactivate for Photoshop and this will fix your issues inside Photoshop with menus.

        A
        Anonymous
        October 5, 2023

        After upgrading to Sonoma, the icons in the menu are blurry. This happens only in photoshop in all display resolutions, regardless if internal or external displays. In Ventura the symbols are sharp

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          October 5, 2023

          @21625471 see the above posted answer.

          F
          fernrol
          Participant
          October 5, 2023

          thanks a lot, same problem and correct solution for me

          best regards

          fern'

            A
            Andrea.Tulli
            Participant
            October 4, 2023

            Tested and working, RightFont disabled auto activation for PS solved the issue.

             

            THX a Lot 

              dpcom
              dpcom
              Participating Frequently
              October 3, 2023

              yeahhhh Thanks a lot !!  

                Andrew LaMorte
                Andrew LaMorte
                Known Participant
                October 3, 2023

                OOOOOooohh.. Okay.. this makes sense for me.. I JUST bought RightFont at the same time I updated to Sonoma.. Everyone should make RightFont aware of the issue?

                  A
                  Anonymous
                  Correct answer
                  October 2, 2023

                  Just to add to this solution, it seems that you can keep RightFont running and just disable the auto-activation feature for Photoshop. In RightFont settings, click the green circle next to Photoshop to deactivate the feature. They are now working alongside eachother just fine. 

                    jane-e
                    Community Expert
                    jane-eCommunity Expert
                    Community Expert
                    October 2, 2023

                     

                    @dpcom  wrote: Thanks a lot for your help Jane-e

                     

                    All thanks go to @kunotzka who figured out that deactivating RightFont solves the menu issue!

                    Jane

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