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TomHackettPhotography
Known Participant
June 28, 2020
Question

Shape tool causes Photoshop to hang

  • June 28, 2020
  • 1 reply
  • 374 views

I am running Photoshop 21.2.0 on  Mac Catalina 10.15.5.  I am experiencing two problems.  The more important is that while the shape tools seem to work for some shapes, when I attempt to use a custom shape (one of the trees in particular), Photoshop either takes an inordinate amount of time or just seems to hang up.  Activity Monitor shows it using 100% cpu or sometimes more.  It rarely uses the GPU. (Use graphics processor checked.)  To recover, I have to force quit.

 

The second problem is that when I open an existing image, the Layers panel appears empty.  If I switch to another panel, like Channels or Paths, and then back to Layers, everything is fine.

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1 reply

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
June 28, 2020

Does turning off Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does hiding Rulers make a difference? 

T
TomHackettPhotographyAuthor
Known Participant
June 29, 2020
No combination of these two settings was helpful.  The worst seemed to
be Use Graphics Processor combined with Legacy Compositing.  I did
discover, however, that the annoying behavior is dependent on the
shape.  I had been using Leaf Trees, for example.  The worst was the
"Dead Pine."  (Why a dead pine is considered a leaf tree is a bit beyond
my meager botanical knowledge.)  I suspect most shapes (I'm using Ash
Leaf and Canoe right now) perform quite well.

Thanks for your help and interest.

Tom
c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
June 29, 2020

»Palm Tree« is technically not a leaf tree, either, I think … 

 

Comparing »canoe« and »dead pine« the noticable difference would seem to be the number of points – six compared to more than a thousand. 

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