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belindah88826567
Participant
August 19, 2017
Question

Shape tool dialogue box

  • August 19, 2017
  • 2 replies
  • 1094 views

Previously when i would select the rectangle shape tool I could click on my document and a box would pop up where I could define the size of the rectangle/square I wanted. This doesn't seem to be working anymore.

Now when I click, a random sized rectangle just appears. When I say random, I mean I didn't chose the size but if I click again the same size rectangle appears again. If I try to click and drag to draw a rectangle, this same rectangle appears and just moves as I drag, rather than enlarging.

Once I have this annoying rectangle I can resize using the free transform tool but it makes the whole thing much more difficult when I need a specific sized shape.

Hoping this is an easy fix as it's really frustrating!

2 replies

Participant
June 7, 2025

I am having the same problem with clicking and dragging the rectangle tool to create a shape. It keeps popping up the same dialogue box. Also, if I try to click and drag my images to expand or reduce, it doesn't respond. Please, how can I resolve the issue? Thanks

Community Manager
June 18, 2025

Hi @Cyrilo OMNI! Welcome to the community—we’re so happy to have you here!

To make sure your question gets the visibility it deserves, could you start a new thread with all the details about your issue? That way, we can jump in and help you out more effectively.

Thanks a ton, and looking forward to helping you!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
JJMack
Community Expert
Community Expert
August 19, 2017

Make sure you only click. If you click and Drag you will drag out a rectangle and not get a dialog to size your rectangle shape.

JJMack
belindah88826567
Participant
August 19, 2017

Hi,

Thanks for your reply. I'm definitely only clicking. I just provided the info about when I click and drag to help give an idea of the full problem as the click and drag is not working properly either. I've used the click feature loads times before to create specifically sized rectangles so i'm not sure why it's no longer working.

JJMack
Community Expert
Community Expert
August 19, 2017

Try resetting all tools if that does not work try resetting your preferences.

JJMack