Shift key is acting like its stuck

New Here ,
May 04, 2020 May 04, 2020

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When use Photoshop my shift key is acting like its stuck, im sure it isnt a keyboard issue, ive got a new keyboard but it still happens.

 

Photoshop 2019 vision 20.0.9

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Community Expert ,
May 04, 2020 May 04, 2020

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Mac or PC? 

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New Here ,
May 04, 2020 May 04, 2020

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PC Windows

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Community Expert ,
May 04, 2020 May 04, 2020

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New Here ,
May 05, 2020 May 05, 2020

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it only happens when i use Photoshop, i think it isnt a mashing shift problem

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Caps lock is probably on.

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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@KMRhea wrote:

When use Photoshop my shift key is acting like its stuck,


 

Is it when you are using the Type tool? If so, open the Character panel from the Window menu. The "TT" button formats text to be in All Caps. Click it to toggle it off. 

 

D2A83274-96F2-41E4-B080-6ECA5AA3090D.png

 

If it's something else, please clarify.

 

~ Jane

 

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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We can only guess unless you give us more information. 

What is happening to make you think the shift key is stuck?

Is it related to Type layers?
Or selection of tools?

Has Jane given you the answer with her character panel suggestion?

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New Here ,
May 03, 2021 May 03, 2021

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I'm also having this issue.  When I paint, select, or use any tool, it snaps to the last point where I painted or used any tool, as if I had held down the Shift key.  I'm not sure if there is a setting I accidentally enabled through a hotkey I mistyped or what.

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New Here ,
May 04, 2021 May 04, 2021

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This happens to me too.  After the program has been running for a little while, it will just randomly start adding Shift into all the keybind commands I press (possibly just Ctrl keybinds). Anytime I use a Ctrl keybind, it acts as if I'm pressing Ctrl+Shift.  Instead of just saving, it Saves As, etc. etc.  Only restarting the program fixes it.  No other program acts as if the Shift key is held down when this is occuring in Photoshop.

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New Here ,
May 04, 2021 May 04, 2021

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Are you using a Wacom tablet on a windows machine? That ended up being my
problem. Something to do with the drivers not playing well with photoshop
run on windows 10. I unplugged the tablet and restarted, then plugged it
back in and this behavior stopped.

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New Here ,
May 21, 2021 May 21, 2021

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This happened to me and I think I might have figured it out.

 

Try this:

1. Go to Edit > Preferences > Tools

2. Uncheck "Use Shift Key for Tool Switch"

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New Here ,
Sep 18, 2021 Sep 18, 2021

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still doesn't work D:

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New Here ,
Sep 18, 2021 Sep 18, 2021

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I have never experienced this problem before, I've been experiencing this problem since last week. For example, when I'm using brush.. I always use the shortcut (b) for it but when I press b, it keeps switching tools because the shift key is somehow enabled?? (shift+b)

 

This only happens on photoshop, and it happens very often which is annoying now because I have to restart photoshop everytime to fix it. Please if you know how to fix it, I'd be really happy to hear it ^^

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New Here ,
Sep 30, 2021 Sep 30, 2021

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I just wanted to chime in to say I'm having a similar issue with Adobe XD. I have a brand new MacBook pro laptop with Magic keyboard. I've been using the magic keyboard for work and the shift key has been sticking like crazy. I thought, man, I got a faulty keyboard. I even tried cleaning it, but no luck. Well, I just started working directly off of my laptop without the external keyboard, and it's still sticking! That's how I ended up here. It must be a software issue. A user above mentioned a potential issue with a wacom tablet which I am using. I'll try experimenting with that and see what happens.

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I am having the same issue. It is only affecting Photoshop (Windows) and all of the tools.

It is making anything brush based unusable.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Which troubleshooting steps did you perform so far?

Did you try to move the preferences files to the desktop to see if new ones fix the problem?

Also, are you using a graphic tablet? Did you check its drivers?

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