Shortcut Delay (like Ctrl+option to increase brush size) - delay, or doesn't work for several tries

Forum|Forum|3 years ago
November 23, 2022
1 reply
829 views

new little bug/annoyance - using the Ctrl+option to increase brush size, there is a delay, and it just isn't very responsive.

(Mac)

Those keys work fine in other apps.

Not sure if there is a bug, or a "responsiveness" setting for shortcuts in photoshop, or a fix?

Thank you for any help / suggestions!

macOS

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Kevin Stohlmeyer

Community Expert

Can you go to Photoshop Help Menu/System Info and copy/paste your specs here?

It will help narrow down a possible solution.

D

davidb86121185Author

Known Participant

Hi there, let me know if you got it - trying to paste/attach the file and not sure if it's working - thank you so very much for your help!!

Kevin Stohlmeyer

Community Expert

dobe_Photoshop_Version__24.txt

AHA! you have two graphics cards active - one 5500M which is smoking fast, but you also have the Intel UHD graphics card which is terribly slow and does not meet minimum specs. That is most likely causing the issue.

Here is how to resolve :

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

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