Shortcuts being reset

[janisp41753227]

Ps 24.1.0.

Win 10

Hello,

It's happened several times and I just got fed up with it, because every little detail that doesn't work slows down my work. Funny how there is a Photoshop Beta version...because I would call any Photoshop version a beta version since every time a new version gets released with let's say 10 new features, 20 more get broken. For instance, in the past photoshop didn't crash, but since the auto recovery, it's a thing.

My apologies, I went off-topic. Todays issue is that Photoshop randomly resets keyboard shortcut combinations. As I said, this has happened several times. I've turned all updates off for all my Adobe products inlcluding the cloud nonsense so that I wouldn't be surprised by random "innovations". I'm sick of using multiple versions of software (Pr, Br, Me) just because one is stable in one thing and the other in something else. 

[jane-e]

Todays issue is that Photoshop randomly resets keyboard shortcut combinations. As I said, this has happened several times.

By @janisp41753227

You didn't give us any details, so all we can do is guess. For example, one possible reason is you created a new set of shortcuts, assigned them to a workspace, then switched workspaces.

If that's not it, please provide more information:

• Do you mean specific built-in shortcuts? Which ones?
• Did you create custom shortcuts? If so, did you save the shortcut file with a new name?
  
• Did you create a custom workspace? If so, did you click the checkbox to include your custom shortcuts? Did you then change workspaces?

Please tell us more so we can better assist.

Jane

[janisp41753227]

I gave the information that was asked for, which is the operating system and software version.

If I had made any other changes, I would've mentioned that. I've never messed with workspaces in Photoshop. It was a simple matter of one day it was fine, the next it wasn't. No Adobe or system updates were involved. Previously as well as now, when changing shortcuts, I did not save the shortcuts, because it didn't occur to me that Photshop could randomly reset them. I guess I'm a slow learner and by the third time I should've know better.

[@mj]

Hi @janisp41753227,

Please note that this is a user forum. We try to help each other as fellow users.

I appreciate you're upset, but please, can we be courteous amongst us as a community?

When it comes to our work, we should trust no one but ourselves.

WRT to the changing shortcuts, I second @jane-e's suggestion.

Save a copy of your shortcuts by choosing Edit > Keyboard shortcuts > Create a new shortcut set icon as described already. You'll create a .kys file.

To import double click the .kys file you had exported.

Let us know how it goes.

mj

[janisp41753227]

Sure.

My question is why and how this even happened in the first place?

It's not an issue of creating a shortcut file, because when it happens again, and it will, I still have to go to that menu and load my shortcuts. Is that a better option? No doubt. I simply want to know why it is happening. I've been around computers long enough to know that if it ain't broke, don't fix, so I consider my system a stable one, because I don't constantly update it or other software for no good reason.
Sure. A user forum, but where are the answers from the people my money goes to? Do you know what I mean? Photoshop is constantly in a Beta version and it has got to stop. Even the small things are breaking apart.

[jane-e]

Todays issue is that Photoshop randomly resets keyboard shortcut combinations. As I said, this has happened several times.

By janisp41753227

Thank you for letting us know the shortcuts were not ones you had created, so we can now eliminate that.

• Please tell us which shortcuts (specific) get randomly reset on your system. Ctrl+D? Ctrl+0? Something else?

• Also, how often does this happen? Several times a day? Several times a month? Several times a year? 

• Did a shortcut get reset today?

We are trying to assist, but it would help if you told us a bit more.

[janisp41753227]

I've remapped the:

• Fill... dialogue to Ctrl+Shift+Q;
• Play action to F1;
• Camera Raw Filter to one of the buttons on the Logitech MX3s mouse;
• Redo/undo to the back/forward buttons on the Logitech MX3s mouse.

Also, I believe the infamous Save as... issue with the Save as copy went screwy on me, but I'm not 100% sure, because once I told it to save to the computer, not the cloud, the diologue box for that didn't come back.

Shortcuts reset three days ago and it happens several times a year.

Thank you.