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Sign in Required CS6 Adobe Photoshop

Advisor ,
Dec 19, 2012 Dec 19, 2012

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This has been installed and working since just after CS6 released, now Photoshop won't launch it gives me this "sign in required" screen

SignInReq.png

the only change to my OSX 10.7.5 system is I ran the recent Adobe updates

i bought CS6 directly from Adobe... i guess i could just click on some suspect mystery SignIn screen... strange

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correct answers 1 Correct answer

Engaged , Dec 21, 2012 Dec 21, 2012

We are sorry to hear that so many of you are hitting issues. It appears that one of the licensing files was corrupted during the recent update. We are working on a fix right now but in the meantime, you can workaround the issue by relicensing the software:

  1. On receiving Trial/Trial Expired screen
  2. Make sure that you are online
  3. Click on license this software
  4. Creative Cloud members: Log in with Adobe ID which has subscription
    Perpetual product owners: Log in with adobe ID and enter product serial number
...

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Adobe
Adobe Employee ,
Sep 09, 2013 Sep 09, 2013

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Hi minirocket,

Are these new installs? Are they being installed under separate individual licesnses or a volume license? Only after you have run the latest update is when you have run into the repeated activation Sign In screen?

Answer here, but we may want to start a new thread with all the details.

regards,

steve

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New Here ,
Apr 02, 2015 Apr 02, 2015

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problem.jpgproblem1.jpg

it is not working please someone help me its coming like this i have an internet connection but it shows there is no internet connection please help

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Community Beginner ,
Oct 16, 2015 Oct 16, 2015

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It's amazing to me that this thread is 3 years old, and even with the latest versions, I'm still having the same problem.  This is seriously annoying.

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New Here ,
Feb 13, 2022 Feb 13, 2022

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Why the frig am I being forced to sign in to Adobe, when I've owned my own copy of CS6 for years? How the hell do I get around this stupid control feature?  

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